Frustrated by aggressive upselling despite paid subscription

  • In general, I appreciate its overall functionality and useful analytical features. However, my experience is significantly marred by the constant high-pressure tactics to upgrade to a more expensive version. The interface and menu seem overly populated with repetitive advertising and references to these higher-tier products. This pervasive upselling strategy makes me feel like I’m using an incomplete trial version, even though I’ve paid for the service. This frustration has led me to consider switching to an alternative product that doesn’t incessantly push upgrades, allowing me to enjoy a full experience without feeling pressured to spend more.

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  • Plugin Support Michelle D.

    (@devmich)

    Hi @callfrank,

    Thank you for sharing your feedback with us.

    I’m sorry about the notifications. It’s not our intent to cause clutter. We try to provide as much value as possible to our users by communicating the Pro version features because a lot of users aren’t aware of them and can benefit greatly.

    We really appreciate your feedback, I’ve gone ahead and forwarded it to our team. Please let me know if you have any further thoughts, and I’ll be happy to forward them as well.

    Thank you.

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