Frozen plugin

  • Resolved myfender

    (@myfender)


    4 years, 2 months ago

    Hi, when I try to enter the credentials the plugin is blocked … it makes me enter 2/3 letters of the username and then nothing else

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  • Plugin Author Yakkyofy

    (@yakkyofy)

    Hi myfender,
    Thanks for your feedback. The issue you’re experiencing is unusual and it’s the first time that’s been brought to our attention.
    Since you’re describing a problem that occurs within the page (without involving any backend logic), my first suggestion is to try to change the browser and disable any browser extension.
    In case the problem persists, I encourage you to reach out to our customer care on our live chat. In this way, we will be able to follow your case closely and help you solve it as soon as possible.
    Regards.

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