Frozen fields on contact form 7

  • Resolved myri

    (@myri)


    6 years, 10 months ago

    Hello Everyone!
    I tried to look everywhere for a strange issue I am facing on my contact form 7.
    All fields there seem frozen, so that customers cannot fill in their contact info anymore. The page looks perfect but no info can be entered.
    Is this eventually related to any specific limitation of numbers of fields?
    I noticed that it starts freezing from the 8th field on the form but works normally up to 7 fields on the form.
    Apologies if I missed any resolution of this issue (searched everywhere but..) and thank you very much in advance for any insight into those frozen fields’ issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme and deactivating all other plugins.

    Thread Starter myri

    (@myri)

    Thank you very much, Takayuki. That worked!
    A million thanks for your prompt support.

    HI! my forms stopped to work, all of them. People can fill out but when the click bottom to send me the info the page just stay in thinking and the information is not send to me. Was working fine and they were getting the Thank you after click send. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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