Frontpage background image does not work anymore after update

  • Resolved administratus

    (@administratus)


    3 years, 2 months ago

    Hello,
    I updated Storefront to the latest version today. After that, the text on my frontpage (which is supposed to be shown over a background image, before the product list with topsellers) disappeared.
    I tried to find the reason for the error and figured out that the problem persists as long as there is a “featured image” set for the delegated hompepage. No matter what image and what dimensions I use – as soon as I select an image, the text disappears.
    For the time being, we decided to keep the text and discard the image. But I hope to find a better solution.

    Anyone having the same issue?
    Any suggestions for a fix?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello,

    Thank you for contacting WooCommerce.com support. Can you share more information about this, please? Is there any customization on this site? A child theme or custom CSS rules in the Customizer or a plugin? I recommend conducting a Conflict Test to see if the combination of Storefront and another plugin is causing the issue. Our documentation has more information on how to conduct that test.

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    I hope this helps! If you have any further questions please feel free to reply here and I or another Happiness Engineer will get back to you.

    Niall a11n

    (@wpniall)

    Hi there @administratus,

    We haven’t heard back from you for a while, so I’m going to mark this post as resolved.

    If you need any further help here, please let us know. Or, if you need additional help with the Storefront theme, please start a new thread and we’ll be able to help you out there.

    Thank you!

    Thread Starter administratus

    (@administratus)

    Thank you – the bug got resolved by the next Frontpage update which was released on the day of my post!

    Glad to hear it – thanks for letting us know!

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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