Front Page Widget Not Displaying

  • Resolved TheUglyBug

    (@theuglybug)


    8 years, 1 month ago

    Hi,

    We used your plug-in for an event last year and the widget worked great. I changed the target date to the date for our next event and the widget no longer displays. I changed it back the original date in case the date was invalid for some reason and it still doesn’t display. It also prevents all other widgets that appear after this one from displaying as well.

    Any ideas.

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Baden

    (@baden03)

    Can you provide a link to the page in question?
    Also, are you using the latest version of the plugin?
    We’ll get you squared away in short order.

    Thread Starter TheUglyBug

    (@theuglybug)

    Hi,

    Thanks for your response.
    The site is: https://www.proformamilliondollar.club

    And I am running the latest version of the plugin.

    Plugin Author Baden

    (@baden03)

    this is very strange. it’s as if the page stops rendering right when the widget is trying to be displayed. do you have a dev site that you can turn on wp_debug to see what errors are being thrown?

    What version of WordPress & PHP do you have installed?

    Thread Starter TheUglyBug

    (@theuglybug)

    We are running WordPress 4.4.5 and I’m not sure how to check the version of PHP.

    Unfortunately, no, we do not have a development environment.

    Plugin Author Baden

    (@baden03)

    Yikes. Regardless, we would like to understand where this issue is coming from, especially if it’s related to our plugin. You are invited to contact us at info [at] twinpictures [dot] and be sure include a link to this thread.

    what happens if you place a simple text widget and then the countdown widget below it?

    Thread Starter TheUglyBug

    (@theuglybug)

    That’s what you see on the page currently.
    The text describing the event is a text widget followed by your widget.

    Plugin Author Baden

    (@baden03)

    [dot] de

Viewing 7 replies - 1 through 7 (of 7 total)
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