• When I click on “Post Your Event” it opens the front end submission form in a Modal/Overlay. If I switch the View and THEN click on “Post Your Event” the overlay seems to appear but the form does not.
    I checked the z-index values and they seem to be OK, not sure how to troubleshoot this. Is this a known bug?

    Thanks, MAlcolm

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi MAlcolm,

    Have you checked if there is a conflict with your WP theme https://time.ly/document/user-guide/troubleshooting/first-troubleshooting-step/

    Thread Starter MalMac

    (@malmac)

    Hello,

    We are using the X theme. I activated both the Twenty Ten & Twenty Fifteen themes and the problem still persists. If you have a known fix for the x theme that would be great. I belive it is a z-index/opacity issue, but not yet sure how to fix.

    Thanks, Malcolm

    Thread Starter MalMac

    (@malmac)

    and deactivated all Plugins

    It is possible that you have not activated all the necessary options, please read the following guide: https://time.ly/document/user-guide/manage-add-ons/front-end-post-form-add/

    Thread Starter MalMac

    (@malmac)

    Hello Benjamin,

    I have double checked all of the settings, and they seem to conform with what os specified above.

    When the front end submission form works (before I switch views) I have the following CSS:

    <div class="timely ai1ec-modal ai1ec-fade" id="ai1ec-create-event-modal" aria-hidden="false" style="display: block;">
    	
     .ai1ec-modal {
        display: none; /*overridden by inline style*/
    }
    
    .ai1ec-fade {
        opacity: 0; /*overridden by style below*/
    }	


    When the front end submission form DOES NOT works (after I switch views) I have the following CSS:

    <div class="timely ai1ec-modal ai1ec-fade" id="ai1ec-create-event-modal" aria-hidden="true" style="display: none;">	
    	 
    	 .ai1ec-modal {
        display: none;
    	}
    	 
    	.ai1ec-fade {
        opacity: 0;
    	}

    You can view our site here:
    https://www.pym.org/calendar/

    Thank you for your help!
    Malcolm

    Thread Starter MalMac

    (@malmac)

    Very Specifically

    After switching views, the “Post Your Event” Button does not fire the JavaScript that adds the class .ai1ec-in to the following div

    This:
    <div class="timely ai1ec-modal ai1ec-fade">

    Should become this:
    <div class="timely ai1ec-modal ai1ec-fade ai1ec-in">

    Thank you, Malcolm

Viewing 6 replies - 1 through 6 (of 6 total)
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