• Resolved rahulagilesofttech

    (@rahulagilesofttech)


    Hey Admin, I liked you plugin backend. But when i trying to test of front end then this looking fully broken.

    I need form between header and footer like welcome page.But inner slugs is not working well.

    Following is the testing credentials :

    Need anything let me know.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 16 through 30 (of 32 total)
  • Thread Starter rahulagilesofttech

    (@rahulagilesofttech)

    Dear All, How are you? Above given credentials are only used for testing purpose. I tested this plugin on all versions of Jupiter theme. This issue is common for all.

    You all know about this famous theme. If you want theme files to resolve the issue let me know.

    Plugin Author Mike Stott

    (@mikemayhem3030)

    Hi @rahulagilesofttech

    From your screenshot, it is showing that “quotes” template has not been found.

    This will be to do with how your test site is structured URL wise, e.g.

    https://yoursite.com/anothersite.com/clients

    If you go into the plugin folder and find the Client Portal template files,

    https://yoursite.com/anothersite.com/wp-content/plugins/zero-bs-crm/templates/{template-files}.php

    then move them into your theme folder e.g.

    https://yoursite.com/anothersite.com/wp-content/themes/your-theme/{template-files}.php

    I suspect this will make them load.

    To help us understand why this is happening please can you take a screenshot of the WordPress Address and the Site Address from here

    /wp-admin/options-general.php

    Thanks

    Mike

    • This reply was modified 6 years ago by Mike Stott.
    • This reply was modified 6 years ago by Mike Stott.
    Plugin Contributor woodyhayday

    (@woodyhayday)

    Hi @rahulagilesofttech

    Just marking this as resolved now because you’ve not replied in 7 days to our fix. Please do let us know if this is not resolved or start a new topic if you need separate help with anything.

    Again, you can also always reach us on our support desk at https://zerobscrm.com/kb/submit-a-ticket/

    All the best

    Woody

    Thread Starter rahulagilesofttech

    (@rahulagilesofttech)

    Hi, i am very 2 hopeless from your support. :(((((((

    Still not resolved after passed of a week…

    Thread Starter rahulagilesofttech

    (@rahulagilesofttech)

    you are forcefully marked “resolve” to queries…

    Thread Starter rahulagilesofttech

    (@rahulagilesofttech)

    Thread Starter rahulagilesofttech

    (@rahulagilesofttech)

    I also added permalink snapshots in above shared folder.

    https://drive.google.com/drive/folders/1HOegAL-QkfO_gublDpW_DwIXRhb_qhb2?usp=sharing

    Plugin Author Mike Stott

    (@mikemayhem3030)

    Hi @rahulagilesofttech

    We left responses which you did not reply to, so as per our usual protocol we will mark as resolved if we do not hear back.

    Looking at your screenshots, you say the folder does not exist?

    The Client Portal templates are in

    /wp-content/plugins/zero-bs-crm/portal/templates/{template-file}.php

    If you copy those files into your theme folder the styles should show on your portal.

    If you could also share your WordPress Address (URL) and Site Address (URL) settings too

    (i.e. from the admin area wp-admin/options-general.php)

    Mike

    Thread Starter rahulagilesofttech

    (@rahulagilesofttech)

    Dear, i added these files on child theme root but not worked for me. Please take a look of above google drive url.

    https://drive.google.com/drive/folders/1HOegAL-QkfO_gublDpW_DwIXRhb_qhb2?usp=sharing

    Plugin Author Mike Stott

    (@mikemayhem3030)

    Hi @rahulagilesofttech

    I can’t see any screenshot about the WordPress URL settings in the drive link?

    We have a live chat community: https://zerobscrm.com/community/ if it helps we can liaise via slack which will be quicker to resolve

    Mike

    Thread Starter rahulagilesofttech

    (@rahulagilesofttech)

    Hi,

    This is the site url : https://webshowcase.agilesofttech.com/www.wambooka.com

    If i am not wrong then you are asking about permalink settings.

    I already added screenshot. I don’t know. how you are not able to look this…

    If you need anything else please tell me once……..

    I am stuck with your plugin but there are lot of options in wordpress :((

    Plugin Author Mike Stott

    (@mikemayhem3030)

    Hi @rahulagilesofttech

    There’s two settings on the /wp-admin/general-options.php

    WordPress URL and Site URL

    Why is your site URL a combination of two domains?

    Thread Starter rahulagilesofttech

    (@rahulagilesofttech)

    Today, we maked site live but still getting same issue on single domain…

    https://www.wambooka.com/

    We didn’t found any support from your guys yet :(((((((

    You are mentioning worse things again and again here.. I am a 7 years experience holder person in wordpress. I am working on wordpress when its version was 2.8 .

    If you need more money for support in free package let me know. But make clear things… Don’t go round and round…

    Thread Starter rahulagilesofttech

    (@rahulagilesofttech)

    And please maked unresolved issues………..

    Plugin Author Mike Stott

    (@mikemayhem3030)

    Hi @rahulagilesofttech

    To be clear, we are supporting you via this forum. We reply within minutes with you asking for suggestions.

    For faster support, we’ve also recommended you join our live chat community (which you have not)

    https://zerobscrm.com/community/

    Please join there, and send me (Mike) a direct message and we’ll help you resolve this in real time.

Viewing 15 replies - 16 through 30 (of 32 total)
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