Front-end register not working – 404

  • Resolved kmasi

    (@kmasi)


    5 years, 8 months ago

    Hi,
    I’m creating a website and I decideed to use Profile builder to manage the users and it works great. Now I’m on the end of the project and I’m testing all the features and the register form is not working.
    I put all the information on it and when I press the button it add’s “#wppb_form_general_message” on the end of my url and show me a 404 error page.
    On the console I see an error:

    “Failed to load resource: the server responded with a status of 404 (Not Found)”.

    I know that something may be wrong on the form that I submited but if it’s not showing the messagem how may I know what is wrong?

    I’m using the 3.0.1 version.

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi there,

    What is the address of your form that is not working properly?

    If you don’t want to share it publicly, you may use our support ticket system.

    Best regards,
    Gabriel

    Thread Starter kmasi

    (@kmasi)

    Hi Gabriel.
    I can not send you a link because I’m developing on a private network. Is there any way to send you more information about the error ou something that I can check on my own?

    Thx.

    Hi there,

    And what exactly would the URL be? example.com/login#wppb-......

    Perhaps there’s something broken there.

    Perhaps you also have other parameters in the URL.

    Perhaps you don’t have permalinks activated.

    Thread Starter kmasi

    (@kmasi)

    Gabriel,
    the url where the form appear is “mywebsite/registro” when I try to submit it becames “mywebsite/registro/#wppb_form_general_message”. My permalinks settings is “post name”.

    I try to define a redirect after registration but this error don’t let me register.

    On console there is no errors but I see 4 Verbose:

     
[Violation] Forced reflow while executing JavaScript took 154ms
jquery.js?ver=1.12.4:2 

[Violation] 'DOMContentLoaded' handler took 163ms
(index):1 

[DOM] Input elements should have autocomplete attributes (suggested: "current-password"): (More info: https://goo.gl/9p2vKq) <input size=?"1" type=?"password" name=?"pwd" id=?"password" placeholder=?"Password" class=?"elementor-field elementor-field-textual elementor-size-xs">?

[Violation] Forced reflow while executing JavaScript took 85ms
    Thread Starter kmasi

    (@kmasi)

    @gabrielberzescu After some test I found a plugin conflict.
    I use a plugin called “Post type builder” version 1.5.2 from Themify and when I disable this plugin the register works fine and the error messages appear.

    If you need more information just let me know.

    Hi there,

    You mean this one right?

    In order to fix a conflict, we must first be able to reproduce it, but the plugin is not free, and we do not have funds for this kind of things.

    If you wish, you can contact us via our support ticket system and send over the plugin files, so that we can see if we can reproduce the issue.

    Best regards,
    Gabriel

Viewing 6 replies - 1 through 6 (of 6 total)
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