Front end not working with Blockbase theme (fullsite edit theme)

Do you see any JavaScript errors in your browser console? The Pods fields require certain things in JS that may be interfered with by certain themes in how they load pages and content.

I’m not sure yet why this is happening for you but I’m certain we can figure it out together.

Hi

if I’m logged in, and try to edit my member/account/user, no js error (in firefox)

if i’m not logged in, and thus on the registration/paiement page, where I can/have to create my account and pay, the pods fields are displayed and editable, but I do have js errors (in chromium – I’m switching broswer to save time)
Actually these js errors remains event if I switch to TwentyXX theme

?level=1:304 GET https://mysite.net/wp-content/plugins/pmpro-pods/src/Pods/assets/pmpro-pods.css?ver=1.0 net::ERR_ABORTED 404
pods-dfv.min.js?ver=46d5919355edbbb0cf27c2cd62c0a9dd:1 Pods init with initial values: {pmpro_membership_user-0-0: {…}}

I’m having trouble seeing this issue with the form fields not displaying.

I am able to see the missing CSS file which I’m going to solve in our next release.

Perhaps Site Health information would be most helpful here to help determine the issue — can you look at Tools > Site Health > Info and then click the “Copy site info to clipboard” button and provide that information as a reply here?

Hi there,

you’ll find the info below, to simplify the situation, I’ve desactivated every plug-in not involved in this, but the behaviour remains the same.

Just to make sure you get the behaviour I’m facing right.

• I can set custom field valuer from wp-dashboard > account > UserXX account edit page
• when I’m logged in I can broswe to a page with [pmpro_account], here the custom field are not displayed at all despite I’ve set a value, no header, no group or field title/name, no nothing
• when I’m logged in and go the the [pmpro_member_profile_edit], then the filed groups and field name/label are diplayed, but not the fields themselves
• when I’m not logged in, and end on this page [pmpro_checkout] which is the only one suposed to display the pods field; the field group and field name/label are displayed, but not the field themselves (I don’t know why I have said something diferent abouththis page last time, I probably miss read what was the active theme

And again switching to twentyXX soleve the issue

Regards

### wp-core ###

version: 5.8.1
site_language: fr_FR
user_language: fr_FR
timezone: Europe/Zurich
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 1
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 4
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/www/amjhl.eu/dev
wordpress_size: 61,84 Mo (64847086 bytes)
uploads_path: /home/www/amjhl.eu/dev/wp-content/uploads
uploads_size: 55,86 Mo (58569176 bytes)
themes_path: /home/www/amjhl.eu/dev/wp-content/themes
themes_size: 55,34 Mo (58024009 bytes)
plugins_path: /home/www/amjhl.eu/dev/wp-content/plugins
plugins_size: 118,75 Mo (124519115 bytes)
database_size: 12,08 Mo (12664832 bytes)
total_size: 303,86 Mo (318624218 bytes)

### wp-active-theme ###

name: Blockbase (blockbase)
version: 1.2.21
author: Automattic
author_website: https://automattic.com/
parent_theme: none
theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, responsive-embeds, editor-styles, html5, automatic-feed-links, block-templates, align-wide, experimental-link-color, title-tag, block-nav-menus, editor-style, menus, custom-logo
theme_path: /home/www/amjhl.eu/dev/wp-content/themes/blockbase
auto_update: Désactivé

### wp-themes-inactive (6) ###

BlockbaseChild: version: 0.0.1, author: Anonyme, Mises à jour auto désactivées
Nominal Block: version: 1.0.1, author: Theme404, Mises à jour auto désactivées
Quadrat: version: 1.1.17, author: Automattic, Mises à jour auto désactivées
Twenty Nineteen: version: 2.1, author: L’équipe WordPress, Mises à jour auto désactivées
Twenty Twenty: version: 1.8, author: L’équipe WordPress, Mises à jour auto désactivées
Twenty Twenty-One: version: 1.4, author: L’équipe WordPress, Mises à jour auto désactivées

### wp-plugins-active (5) ###

Gutenberg: version: 11.8.2, author: Gutenberg Team, Mises à jour auto désactivées
Paid Memberships Pro: version: 2.6.4, author: Stranger Studios, Mises à jour auto désactivées
Paid Memberships Pro - Pods Add On: version: 1.0, author: Paid Memberships Pro, Mises à jour auto désactivées
Pods - Custom Content Types and Fields: version: 2.8.3, author: Pods Framework Team, Mises à jour auto désactivées
View Admin As: version: 1.8.7, author: Jory Hogeveen, Mises à jour auto désactivées

### wp-plugins-inactive (24) ###

Advanced Custom Fields: version: 5.10.2, author: Delicious Brains, Mises à jour auto désactivées
Amjhl extended Functionality: version: 2.0.0, author: Jonathan Benabou, Mises à jour auto désactivées
Captcha Code: version: 2.7, author: Vinoj Cardoza, Mises à jour auto désactivées
CoBlocks: version: 2.18.1, author: GoDaddy, Mises à jour auto désactivées
Contact Form 7: version: 5.5.2, author: Takayuki Miyoshi, Mises à jour auto désactivées
Custom Layouts - Post + Product grids made easy: version: 1.4.4, author: Code Amp, Mises à jour auto désactivées
Event Organiser: version: 3.10.8, author: Stephen Harris, Mises à jour auto désactivées
Instant Images: version: 4.5.0, author: Darren Cooney, Mises à jour auto désactivées
Layout Grid: version: 1.7, author: Automattic, Mises à jour auto désactivées
Lightbox for Gallery & Image Block: version: 1.9.0, author: Johannes Kinast <[email protected]>, Mises à jour auto désactivées
MailPoet 3 (New): version: 3.73.1, author: MailPoet, Mises à jour auto désactivées
Max Mega Menu: version: 2.9.5, author: megamenu.com, Mises à jour auto désactivées
Paid Memberships Pro - Mailchimp Add On: version: 2.3.2, author: Stranger Studios, Mises à jour auto désactivées
Paid Memberships Pro - Roles Add On: version: 1.4.1, author: Paid Memberships Pro, Mises à jour auto désactivées
Paid Memberships Pro - Set Expiration Dates Add On: version: 0.6.1, author: Stranger Studios, Mises à jour auto désactivées
Really Simple SSL: version: 5.1.3, author: Really Simple Plugins, Mises à jour auto désactivées
VOD Infomaniak: version: 1.4.4, author: Infomaniak Staff, Mises à jour auto désactivées
WordPress Importer: version: 0.7, author: wordpressdotorg, Mises à jour auto désactivées
WP Super Cache: version: 1.7.4, author: Automattic, Mises à jour auto désactivées
Yoast Duplicate Post: version: 4.1.2, author: Enrico Battocchi & Team Yoast, Mises à jour auto désactivées

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1673
imagemagick_version: ImageMagick 6.8.9-9 Q16 x86_64 2019-12-29 https://www.imagemagick.org
imagick_version: 3.4.4
file_uploads: File uploads is turned off
post_max_size: 300M
upload_max_filesize: 300M
max_effective_size: 300 Mo
max_file_uploads: 100
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 12 Go
	imagick::RESOURCETYPE_DISK: 1.844674407371E+19
	imagick::RESOURCETYPE_FILE: 6144
	imagick::RESOURCETYPE_MAP: 12 Go
	imagick::RESOURCETYPE_MEMORY: 6 Go
	imagick::RESOURCETYPE_THREAD: 2
imagemagick_file_formats: 3FR, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FITS, FRACTAL, FTS, G3, GIF, GIF87, GRADIENT, GRAY, GROUP4, GV, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, ICB, ICO, ICON, INFO, INLINE, IPL, ISOBRL, JBG, JBIG, JNG, JNX, JPEG, JPG, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: unknown

### wp-server ###

server_architecture: Linux 4.9.0-0.bpo.12-amd64 x86_64
httpd_software: Apache
php_version: 7.4.24 64bit
php_sapi: fpm-fcgi
max_input_variables: 10000
time_limit: 60
memory_limit: 640M
max_input_time: 0
upload_max_filesize: 300M
php_post_max_size: 300M
curl_version: 7.52.1 OpenSSL/1.0.2l
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.4.17-MariaDB-1:10.4.17+maria~jessie-log
client_version: mysqlnd 7.4.24

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/www/amjhl.eu/dev/wp-content
WP_PLUGIN_DIR: /home/www/amjhl.eu/dev/wp-content/plugins
WP_MEMORY_LIMIT: 640M
WP_MAX_MEMORY_LIMIT: 640M
WP_DEBUG: false
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

### pods ###

pods-server-software: Apache
pods-user-agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0
pods-session-save-path: /home/clients/bbc72ce255869f60b780c5b2eda42100/tmp
pods-session-save-path-exists: Oui
pods-session-save-path-writable: Oui
pods-session-max-lifetime: 1440
pods-opcode-cache-apc: Non
pods-opcode-cache-memcached: Non
pods-opcode-cache-opcache: Non
pods-opcode-cache-redis: Non
pods-object-cache-apc: Non
pods-object-cache-apcu: Non
pods-object-cache-memcache: Non
pods-object-cache-memcached: Non
pods-object-cache-redis: Non
pods-memory-current-usage: 53,948M
pods-memory-current-usage-real: 18,500M
pods-network-wide: Non
pods-install-location: /home/www/amjhl.eu/dev/wp-content/plugins/pods/
pods-developer: Non
pods-tableless-mode: Non
pods-relationship-table-enabled: Oui
pods-light-mode: Non
pods-strict: Non
pods-allow-deprecated: Oui
pods-api-cache: Oui
pods-shortcode-allow-evaluate-tags: Non
pods-sessions: Disable sessions
pods-can-use-sessions: Oui

### pmpro ###

pmpro-cron-jobs: pmpro_cron_stripe_subscription_updates (missing) | 
pmpro_cron_expire_memberships (2021-11-09 11:00:47) | 
pmpro_cron_expiration_warnings (2021-11-09 17:00:48) | 
pmpro_cron_admin_activity_email (2021-11-10 09:30:00) | 
pmpro_cron_credit_card_expiring_warnings (2021-12-07 05:00:47)
pmpro-gateway: Stripe
pmpro-gateway-env: Enironnement de test
pmpro-orders: 2 orders
pmpro-discount-codes: 0 discount codes
pmpro-membership-levels: {
    "1": {
        "id": "1",
        "name": "Adh\u00e9sion normale",
        "description": "",
        "confirmation": "",
        "initial_payment": 50,
        "billing_amount": 0,
        "cycle_number": "0",
        "cycle_period": "",
        "billing_limit": "0",
        "trial_amount": 0,
        "trial_limit": "0",
        "allow_signups": "1",
        "expiration_number": "12",
        "expiration_period": "Month"
    },
    "2": {
        "id": "2",
        "name": "Adh\u00e9sion gratuit\u00e9",
        "description": "",
        "confirmation": "",
        "initial_payment": 0,
        "billing_amount": 0,
        "cycle_number": "0",
        "cycle_period": "",
        "billing_limit": "0",
        "trial_amount": 0,
        "trial_limit": "0",
        "allow_signups": "1",
        "expiration_number": "0",
        "expiration_period": ""
    }
}
pmpro-custom-templates: No template overrides
pmpro-getfile-usage: PMPRO_GETFILE_ENABLED is not set
pmpro-htaccess-cache-usage: Off

I’m not seeing what would be causing your issue currently, I’ll do some more testing tomorrow to see if I can figure out a way to reproduce the problem.

Can you file a Bug report at https://github.com/pods-framework/pods/issues/new/choose and include your Pods Package (Pods Admin > Components > Migrate Packages) there just in case this is a Pods-specific bug unrelated to the PMPro integration included in this Add On?

I just went through and tested to make sure — everything seems to be working as expected and here’s a screencast I created for you to follow along to help determine what might be going wrong and to assist you in finding any potential errors.

https://share.skc.dev/eDugXRW2

• This reply was modified 3 years ago by Scott Kingsley Clark.