From Subdomain to Main

The article Moving WordPress will give you all the options. Happy move and congrats on going live.

lovely thanks so much

You’re welcome. Let us know if you need more help.

Hi there,

That page is full of wonderful resources, however I seem to be running into a problem.

I have no idea how to access my files. I have wordpress installed through my cpanel on hostgator and have been editing my files through the dashbaord of my www.remarpro.com site.

Any help on how I would do this?

In cpanel, you should have a file manager which will let you move your files around. Be sure to make a backup of your site before, just in case. this can also be done in cpanel.

Otherway would be to use a FTP software to move the files but I find it is taking longer than the file manager from cpanel. The FTP credentials should be in Hostgator’s welcome email.

Good luck

Hi There,

When I follow the above instructions I get to the home page and it looks like this:

View post on imgur.com

I can also not get further than the homepage (it goes straight to a 404 page).

When I try to login to my dashbaord (https://conqueringlionpictures.com/wp-admin/) I get nothing but an error page like this: https://imgur.com/w9ouMZg

Here is what my directory looks like (https://i.imgur.com/28cVjnt.png).

Any help of making heads or tails of this would be GREATLY appreciated.

Hi,

The error at the top of the page comes from the plugin settings which are still pointing to the folder of the old domain path. Have a look around the options of the WP-super-cache.

It can also be because WP doesn’t recognize your new path, Which steps of the Moving WordPress have you followed? Do you still have acccess to the admin interface ?

Notice that there is still “temp” showing up in your Warning for failed file inclusion. That is a good pointer.

Hope this helps

Thanks for the help! But I still have a few questions

1) what do you mean have a look around the WP-Super-Cache? What am I looking for? Wrong Permissions?

2) I have followed instructions for moving on my website’s location on the same server, but to a new directory. And I can’t seem to login anymore since I have changed the URI and URL from https://www.conqueringlionpictures.com/temp/wp-admin to just https://www.conqueringlionpictures.com/wp-admin (I just get the super cache error messages)

3) That’s weird that temp is still showing up, since there is no temp folder in my /public_html/ directory… Does that mean those files failed to transfer over? Should I just dump them into where they are “supposed” to be?

Thanks!

1) Sorry, I wasn’t clear and I believe that the root cause of the issue is that WP doesn’t recognize the new address hence it WP-Super-Cache can’t include its files which results in an error.

If you want to deactivate your plugins (ex: Super-Cache) to isolate the problem, you can follow the instructions at How to Deactivate All Plugins When Not Able to Access WP-Admin.

Do you have access to your database to make changes ? If so, first thing back it up (and include in the file name that there is something wrong with it).

Then have a look in the table wp_options under siteurl and home to make sure that “temp” doesn’t exist in the urls. If it does, remove it and save. Your site should now know that the files aren’t in the temp folder anymore. That should take care of #2.

3) The files were moved properly and it is what causes the errors. Your settings are still pointing to the temp directory but the files aren’t there anymore. You should not put the files back in temp directory because you initially wanted to get rid of the temp folder.

Let me know if changing the siteurl and home options worked

HI there and thank you for your patience!

I don’t seem to have any folder in my filemanager called wp_options. I take it this is a problem… It isn’t in any of my backups (including the one that I made before even opening a file manager…)

There is, however, an options folder in my wp-admin directory, but that doesn’t contain any mention of the word temp at all. I’m not sure if this is correct or not.

I think what it is that I’m not understanding is why all the files weren’t carried over correctly? Also, when you say isolating the problem by turning off the plugins, I’m not sure what the problem would look like?

It seems I have found a solution!

I deactivated my plugins, logged in and the Dashboard told me where I should find the problem (basically renavigating the cache location in wp-config.php and wp-cache-config.php by removing the /temp/).

The problem I have now is that though my homepage is up and running (with the exception that my logo is gone…) the rest of my site is still 404 when clicked.

The wp_options is not a folder, you will find it in the database which you can acccess through phpMyAdmin in cPanel or some other software that your host has made available to you. Inside, you will have your database for your site which contains many tables (like a table in a spreadsheet). In the table, you have many entries and that is where you will find siteurl and home.

But now that you have access to the admin panel, you won’t have to edit the database. That was some bonus information.

What you can do is validate that there is no more “temp” in those steps:

1. Log in to your blog.
2. Go to the Administration > Settings > General panel.
3. In the box for WordPress address (URI): change the address to the new location of your main WordPress core files.
4. In the box for Site address (URL): change the address to the new location, which should match the WordPress (your public site) address (URI).
5. Click Save Changes.
(Taken from article Moving WordPress on the codex)

That should fix it. When you will enable your plugins, do so 1 plugin at a time to isolate any potential issue.

Good luck

This was incredible thank you so much for your patience and help.

Your welcome, I’m glad it worked