From Override Issue MailGun WPForms

  • Resolved harryfear

    (@harryfear)


    2 months, 2 weeks ago

    Expected Behaviour:
    WPForms can set its own @domain from email address which won’t be overridden by the plugin if “Prevent?plugins?and?themes?from changing this” is [OFF].

    Actual Behaviour:
    Plugin seems to override from: email, even though the checkbox is NOT checked.

    Context:
    WPForms Notification,
    MailGun USA API.

    ***

    Example:
    WPForms From Email: [email protected]
    Post SMTP Setup From Address Email: [email protected] [+ prevent override OFF]

    Post SMTP Log shows:
    From email correctly overridden under ‘View’ (= [email protected])
    From email incorrectly set to wrong email (= [email protected])

    MailGun Log shows:
    Sender address was [email protected]

    ***

    Initial evaluation:
    When communicating with the MailGun API, the transaction is using an override from email address behaviour when it shouldn’t.

    ***

    V: Latest 2.9.8
    WPForms: 1.8.9.2
    WP: 6.4.3

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @harryfear

    Hope you are doing well.

    Thank you so much for bringing this to our attention. Our technical team is looking into the issue, and we will reach out to you once they have responded.

    Thanks and regards,
    Support Team – WP Experts

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello?@harryfear

    Hope you are doing well.

    We have fixed the issue, you can download and install the?Beta version?and share your feedback with us.

    Looking forward to your feedback.

    Thanks and regards,
    Support Team – WP Experts

    Thread Starter harryfear

    (@harryfear)

    Thanks; this doesn’t seem to solve the problem.

    Post SMTP Version 2.9.8
    Post SMTP Pro Version 1.1.1 (Beta Gdrive)

    Or is the free version meant to be disabled?

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @harryfear

    Thanks for the update. Please remove the previously provided plugin and download this Beta version, which will resolve your issue.

    We appreciate your patience & understanding.

    Thanks and regards,
    Support Team – WP Experts

    Thread Starter harryfear

    (@harryfear)

    That version seems to solve the problem. Thank you.

    Do I wait for the official fix in the next public release? 2.9.9?

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello?@harryfear

    Perfect! We’re glad to hear that everything is working smoothly for you. Yes, surely it will be released in our upcoming update. If you found our plugin helpful, we’d greatly appreciate it if you could leave a positive review. Your feedback not only motivates our team but also helps others who are considering using the plugin.

    Thank you in advance for the review.

    Have a great day!

    Thanks and regards,
    Support Team – WP Experts

Viewing 6 replies - 1 through 6 (of 6 total)
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