“from mail” disabled

Hi @blogdropper,

Thanks for reaching out! If you have configured a mailer like Gmail mailer on your site, your “from email” address will be populated automatically with the email address that you have used to configure the mailer.

For other mailers like SMTP.com, Sendinblue, Mailgun, SendGrid, or Other SMTP, you should be able to set a “from email” address by yourself. However, please make sure to set an authenticated email address as your “from email”. That is, if you have configured Other SMTP mailer using a specific email address ([email protected]), you need to set that email address as your “from email”.

I hope this helps.

Thanks!

Hi Darshana, Thanks for this.
Still very confused connecting to Google Cloud Platform, however making slow progress, I now have the correct “From email”
Now trying to send a TEST email, the Send to email address is incorrect and I can’t find where to change it. Any help much appreciated.
Thanks

This is the debug info from the log:

Debug:
Mailer: Gmail
{
"error": {
"code": 400,
"message": "Precondition check failed.",
"errors": [
{
"message": "Precondition check failed.",
"domain": "global",
"reason": "failedPrecondition"
}
],
"status": "FAILED_PRECONDITION"
}
}

Hi @blogdropper,

Thanks for getting in touch. There could be several possible reasons for the error “BAD REQUEST:: failedPrecondition”. Could you please check the steps outlined in this post.

I hope that helps!