From field in email is wrong

  • Resolved dave8441

    (@dave8441)


    2 years, 11 months ago

    Hi,

    I just installed a SMTP plugin to fix a problem with autoreply emails being rejected because they were not authenticated. But now when someone submits the Ninja form, the from field in the email I receive contains [email protected] instead of the sender’s email address. Please let me know how to fix this… thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter dave8441

    (@dave8441)

    This might not be a problem. I just discovered that even though [email protected] is displayed in the from field, when I hit reply, the reply email is sent to the customer, not to [email protected]. That is what should happen, so there is no problem here. Anyway, thanks for your excellent plugin!

    Plugin Contributor Justin McElhaney

    (@jmcelhaney)

    Most of the time, SMTP plugins overwrite the From Email address that Ninja Forms supplies.
    Ninja Forms passes the data onto your local WordPress installation, via the wp_mail() function. Your server then looks at the settings it has for email and sends out the email. This step is being managed by your SMTP plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
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