From Email field not honored (still…)
-
Greetings,
I have found a few (unresolved) support threads RE: From Field is not honored.
I am using gmail (Gsuite) for SMTP, and the username is [email protected]. I want emails to be sent from [email protected], so I put [email protected] into the “From Email” field (the first field on the page).
It is important for us, because our contact forms are supposed to come from info@, and currently they don’t, unless I disable the plugin. Disabling the plugin is not an option because our WooCommerce emails aren’t delivered without SMTP.
Ideally, I would like to specify the “From Email” on a per-case basis, and have reached out to WPForms to see if I can hire them to modify the form to support this use case, but after 48 hours, no response. Either way, it would be nice for the plugin to work as expected – having the “From Email” field being honored.
I have a suspicion that the problem lies with Gsuite, and as such I’m hesitant to fault the developers. Can the developers please be transparent regarding this issue?
My next step is to configure the plugin to use [email protected] as the username and set a “reply to” address of [email protected] for WooCommerce emails via the theme functions.php file.
Looking forward to your reply!
JH
- The topic ‘From Email field not honored (still…)’ is closed to new replies.