“From address” field has no effect

  • Hello,

    The plugin is working very well and my emails do not go to the spam folder (I use smtp.gmail.com). Thanks!

    However, the “From address” field has no effect. The from address as seen on the receiver side is my gmail address and I cannot change it by setting a new “from address”.

    Any ideas why this happens?

    Thanks!
    Pars

    • This topic was modified 3 years, 11 months ago by parsmutaf.
Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi, are you currently using a contact form? If you are, which contact form plugin are you running in your site?

    Regards

    Thread Starter parsmutaf

    (@parsmutaf)

    Hello, I am not using a contact form. I deleted all the unnecessary plugins.

    Thanks!

    So, what are you using to send and receive emails from your site? Who is your host?

    Thank you

    Thread Starter parsmutaf

    (@parsmutaf)

    I am using Woocommerce which sends its own e-mails.

    Woocommerce sets its own “from address” which works fine when I don’t use Easy WP SMTP.

    Thanks.

    Hi,

    Woocommerce sets its own “from address” which works fine when I don’t use Easy WP SMTP.

    Isn’t WooCommerce using it’s own contact form function? If it is then that is why this feature will not work for you when using WooCommerce email function.

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
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