Fresh Install not working properly

  • Resolved doggieboat

    (@doggieboat)


    1 year, 10 months ago

    I have installed this PlugIn and it is almost working properly, but I have a couple of issues.

    1. The Facebook icon doesn’t seem to allow users to click on “Share”. As soon as you move the mouse towards it – it disappears!
    2. Wondering if this was an issue caused by something in the header, I tried moving the icons to top left instead. However, they won’t move – they stay in the top right!

    No idea what I am doing wrong – or is there a conflict with my theme?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Nick

    (@d4d5bh6)

    Thanks @doggieboat for your question! Yes exactly, it looks like a conflict with your theme. Maybe our devs can give some tips, but they are only back coming week.

    Thread Starter doggieboat

    (@doggieboat)

    Thanks for your quick response! I look forward to your devs team coming back with an answer soon.

    Plugin Support alexsev

    (@alexsev)

    Hi @doggieboat ! We’re checking the first issue you reported and will provide an answer soon. For issue no.2 – we see the icons are placed in the top-left location – could you please clear your browser’s cache and check again?

    Plugin Support alexsev

    (@alexsev)

    @doggieboat Could you please add this code:

    .sfsi_plus_tool_tip_2.sfsi_plus_fb_tool_bdr { top: 36px; }

    in your theme’s CSS section?

    Does that solve your first issue?

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Fresh Install not working properly’ is closed to new replies.