Frequently Asked Questions
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Below, we have some basic questions that may arise when working with Popup plugin.
If you don’t find the answer to your question, please post it through our ticket system. We will do everything possible to respond you within 12 hours.If you have any suggestions, please contact us, we will be happy to hear them.
1. Q: How to open popup on click?
A: With Popup by Supsystic you can show popup by clicking on certain link, button, image or even show it by clicking the Menu item. Just add required code and everything is done!
Read more on this page.2. Q: Background overlay opacity does not work now. How to solve this issue?
A: Please check is Layered Style feature enabled at your popup? You can check it on Design tab -> Popup Location tab – https://prntscr.com/aunz3l.
Layered style was designed to show PopUp without background PopUp overlay, so you can interact with site content – while PopUp is visible. You need disable this option and then you will see the change of background popup when change the value of the Background overlay opacity option.3. Q: Just wondering where I can find my subscribers?
A: If you select subscription via WordPress, to find your subscribers go to Users tab on the left navigation menu of WordPress. Each profile of subscriber contains information about user email.
If you selected subscription to another mail service – all information about your subscribers you can find in your mail service account.
Also please check this article. It is about all subscription settings.
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