Frequently Asked Questions
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Below, we have some basic questions that may arise when working with Photo Gallery plugin.
If you don’t find the answer to your question, please post it through our ticket system. We will do everything possible to respond you within 12 hours.If you have any suggestions, please contact us, we will be happy to hear them.
1. Q: Gallery doesn’t load on the front end. If the loading gallery icon just keeps playing but never loads the gallery.
A: Most likely there are conflicts with your theme or other plugins. Please contact us through our?internal support. We will check what is wrong and will help you to solve the problem.
2. Q: I want to change the position of photos. For example moved some photo from bottom to the top.
A: To change the position of photos just drag them manually on the Images List and click save. Also there you can sort the images by add date, create date, size, name and tags.
3. Q: How to insert gallery into widget?
A: If you want to use gallery in widgets, go to Appearance -> Widgets – https://prntscr.com/aob9t0
You’ll see Gallery by Supsystic Widget on the left. Drag it to the area, where you want it to appear – https://prntscr.com/aobaf0
Then choose what gallery you want to display. And press save – https://prntscr.com/aobaqx
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