French Translation | Navigation Arrows Appear As Question Marks

  • Resolved jetxpert

    (@jetxpert)


    3 years, 6 months ago

    Good Day!

    We’ve been using your plugin for over four years with no issues.

    Three days ago, however, we noticed the following:

    When our website is translated from English into French, the navigation arrows of our home page slider appear as question marks. (screenshot below)

    When we translate our website from English into any other language (other than French), the navigation arrows remain untouched and display correctly.

    Any ideas why this is happening? A fix and/or troubleshooting recommendations would be appreciated.

    Thank you!

    —————-

    english-to-french-slider-arrows-display-as-question-marks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter jetxpert

    (@jetxpert)

    Update:

    After researching this topic a bit further, this post taught us that we can add the term “notranslate” to any HTML class (i.e., CSS selector) affected by your plugin with a JavaScript code.

    Specifically, we fixed our issue (temporarily) by using the following JS code in the “Space before </body>” (header section) of our website:

    <script type="text/javascript">
jQuery(document).ready(function() {
    jQuery(".flex-direction-nav").addClass('notranslate');
});
</script>

    Where “.flex-direction-nav” is the CSS selector affected by the French translation.

    Permanent Fix and/or Explanation Needed:

    We would still like to know why only the French translation is affecting the navigation arrows and not all other translations? We suspect Google’s French translation repository or code was changed recently and has a bug.

    Again, a permanent fix and/or explanation appreciated.

    Thank you!

    Plugin Author edo888

    (@edo888)

    Hi,

    It is a good solution.

    It seems that you are using some specific character for navigation arrows and the translation of it can vary from language to language, so it simply needs to be skipped from translation.

    Thanks! ??

Viewing 2 replies - 1 through 2 (of 2 total)
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