Freeze modeal pop up on desktop

  • Resolved uzdur

    (@uzdur)


    3 years, 8 months ago

    When i click to gift link it is freeze on destop. Mobil is working. Should i How kind edit on woocommerce-gift-wrapper\assets\css\wcgiftwrap_modal

    The page I need help with: [log in to see the link]

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  • Thread Starter uzdur

    (@uzdur)

    I fixed it. Dont worry.

    @uzdur Thank you for letting us know. If you think your fix might help other people who might have the same problem, you can share it here.

    please help me. I have the same problem, but don’t know how to solve this.

    Hi @ib1222
    Sorry you are having a problem. Unfortunately you didn’t provide any information for us to go on. Please check this out: https://www.wpbeginner.com/beginners-guide/how-to-properly-ask-for-wordpress-support-and-get-it/

    You’ll want to take a look at your theme as a culprit. If it is z-indexing DOM elements high, they’ll sit over the modal and make it seem frozen. Try switching to another theme such as twentytwenty or twentytwentyone for a few minutes and seeing if the problem still exists. If the problem is gone with the WordPress theme, then you know you have an issue with your theme and z-indexing (or possibly a JavaScript error). You’ll need to work out a z-index issue with a CSS workaround for when the modal is open. If you have a developer, this is a quick and easy fix for them.

Viewing 4 replies - 1 through 4 (of 4 total)
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