free version gives too little options

The Free Version contains the following features

Store quiz results in database
View summary of quiz results
Email each quiz result to admin
Create auto-response email to quiz takers
Customizable email content and subject line to quiz takers
Responsive design for mobile compatibility
Compatibility with all major browsers
Single-answer questions

The extended version contains:

Multi-response questions
Free input text boxes (one line of text)
Free input textareas (multiple lines of text)
Select boxes input type
Custom field text input
Custom field textareas
Add images and media to questions
Add images and media to answers
Email-only field for gathering user’s email address at end of quiz
Custom fields for gathering miscellaneous information at end of quiz (name, contact info, etc.)
Add custom field values to auto-response email
WYSIWYG editor on questions and answers
Create multiple quizzes
Display end user their score at custom URL
Display end user their answers at custom URL
Export results in CSV format
Delete results
Randomize question order

It sounds like you are punishing the plugin for having premium features instead of rating it based on whether it does what it says it does.

Is this a fake review?

no, I tried to work with it briefly and did not find out how to use (it quickly enough). Perhaps try to improve user friendliness? I am sorry to say but I have since then activated and tested so many plugins I do not remember clearly what was amiss with this one.

Will you re-review the plugin or remove your 1 star?

We rarely get people who can’t find the admin screen for the plugin. It adds a menu item on the WP Admin sidebar called:

“Surveys/Quizzes”

I don’t think it can get any more user friendly, see the screenshot:
https://pasteboard.co/2lhm06O5.png

Side note and not really related to this review:

Is this a fake review?

@richardroyal Apparently not. But when plugin authors or contributors create fake accounts to reply to these reviews then they risk having their plugin delisted and removed from the WordPress plugin repo.

I deleted your last post from your now blocked sock puppet account. Please refrain from that behavior going forward.

Hey Jan,
We are working to respond to all reviews but have trouble when reviews posted make statements that are simply untrue. What is the best course of action in those cases?

Explain why they are untrue. Then it will be pretty obvious to someone reading the thread whether claims are true or not.

Though it’s not against the rules to be wrong in a review.

Okay, so we’ve just noticed another sock puppet account that was apparently created by your company. When we asked you to stop that, we really meant it because we hope we can avoid pulling your plugin from the repository.

We don’t want that either, for sure. But we need a way to escalate members to the same level of scrutiny. We respond to each review, and we will start to encourage our happy customers that we hear from regularly to do so as well — we are routinely told that we can post their comments as reviews. We will continue to encourage them to do so themselves. Thanks for your time and attention.

You cannot post their comments as reviews. They can post their comments, but you cannot create accounts for them and post their comments.