• Resolved gguldens

    (@gguldens)


    Folks,
    Trying to setup my first popup and I want it to pop up only on select product pages. I chose “Select Products” from the display rules drop down, and was expecting either a place to paste a URL, a page name, or something, but nothing showed up. I hovered on the blue circle with the 3 dots in it which indicates it is a hyperlink, but nothing happened, and clicking on it nothing happened. So, what am I doing wrong here?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Dear @gguldens ,

    Thanks for reaching out.

    Can you please send us the system information file?
    You can retrieve it from here:

    How to Retrieve the “System Information” File

    Please send it via wetransfer.com using the link retrieving option.
    Like this: https://prnt.sc/qr3ntv

    Also, please, send us the screenshot of the Display Rules section, so we can see how it looks to you.

    Also, have you tried to choose an exact page or post?
    Did you get the same issue?

    Best,
    Popup Builder Team

    Thread Starter gguldens

    (@gguldens)

    Got so frustrated with the product that I deactivated it and deleted it.
    I am now working with a different popup plugin.

    Dear @gguldens,

    Thanks a lot for your reply.

    Anyway, we are very sad to read it.

    Could you please let us know what exactly frustrated you?
    We have hundred thousands of free users and they love and trust our plugin.
    We can make you sure we really appreciate all of our customers and value their opinion, that is why we kindly ask you to share more details to be able to assist you and solve the issue you had.

    Will look forward to receive your response.

    Thanks a lot,
    Popup Builder Team

    Thread Starter gguldens

    (@gguldens)

    So, what I did was to pay for the pro version which I got to work.

    I was completely unable to get the free version to actually pop up something from a product page. I spent several hours each day trying to get the popup to work on the product page, and was never successful in doing so.

    I now have this working for me.

    I pop up a message asking the user to take our microfiber cloth color preference poll. If the user agrees, I check to see that they are logged in and if hot open a new tab asking them to login or register and login.

    Once they are logged in, they are able to take the poll.

    Dear @gguldens,

    Thanks a lot for your answer.

    The result you would like to have and which was described in your last message was available within pro version, not the free one.
    Anyway, initially your inquiry was to show pop up only on select product pages, which was possible just by choosing “Select Products” from the display rules drop down in free version.

    Anyway, if you are still interested to discuss the options available in pro version you can contact us via [email protected], because we can not discuss pro version here in the forum.

    Thanks a lot,
    Popup Builder Team

    Thread Starter gguldens

    (@gguldens)

    I figured that out after purchasing the pro version. It was not clear that it was not in the free version.

    We can close this thread.

    Dear @gguldens,

    Thanks a lot for clarification.

    Happy to know the situation is clear now.
    Feel free to contact us anytime you need assistance.

    Thanks a lot,
    Popup Builder Team

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Free Version – Display Rules for Select Products’ is closed to new replies.