Free shipping not working

  • Resolved asnac

    (@asnac)


    4 months, 1 week ago

    What is the reason that if I add more than 2 products in the Woocommerce online store, then by default the free delivery method (for orders over 75e) disappears from the available options. If there are more than 2 pcs of the same product, free shipping will not be displayed. The maximum amount has not been specified. Delivery categories have not been set for the products separately, all are in the same category and should work with the same settings. On our other site, this same setting normally works correctly and we copied all settings from there. We tried using different theme, but then we can’t add any products to cart, because other themes breaks the site.

    The page I need help with: [log in to see the link]

Viewing 16 replies (of 16 total)

  • Hey, @asnac!

    I’m glad to hear it is working now ??

    Our team is currently working on the separator issue, we don’t have a date for when this will be fixed, as it is still in progress, but it will be as soon as possible.

    Thank you for your patience.

    Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

Viewing 16 replies (of 16 total)
  • You must be logged in to reply to this topic.