Free Shipping not correct shown in Mail and Account

Hi @apfelbiss,

Would you be able to share some screenshots of what you are seeing, just to confirm we’re on the same page? Dropbox, Google Drive, Snaggy all will work just fine.

Could you also please send me a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it in your reply.

I suspect at first there may be a plugin or template override that is causing the issue, so you could try temporarily deactivating all plugins and using our Storefront theme.

Hi @ryanr14,

I had already deactivated all Plugins except WooCommerce on the development site and went to Theme “Twenty Fifteen”, but the result was the same.

Here you can see the email:
https://snag.gy/5EekmP.jpg

In WooCommerce 3.3 the shipping text was only the shipping title itself “versandkostenfrei (Deutschland)”, not with “€ 0,00 via”.

System Status from the live site:

### WordPress Environment ###

WC Version: 3.4.3
Log Directory Writable: ?
WP Version: 4.9.6
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: de_DE_formal
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.1.19 - Wir empfehlen
PHP Version 7.2 oder h?her für mehr Leistung und Sicherheit zu verwenden. So aktualisieren Sie Ihre PHP-Version

PHP Post Max Size: 20 MB
PHP Time Limit: -1
PHP Max Input Vars: 10000
cURL Version: 7.60.0
OpenSSL/1.0.2o

SUHOSIN Installed: –
MySQL Version: 5.7.22
Max Upload Size: 20 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Ihr Server verfügt nicht über eine lauff?hige Version der SoapClient Klasse - einige Zahlungsschnittstellen
welche SOAP nutzen
funktionieren unter Umst?nden nicht korrekt.

DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.4.3
WC Database Prefix: wp_
Datenbank-Gesamtgr??e: 614.64MB
Datenbank-Datengr??e: 445.14MB
Datenbank-Indexgr??e: 169.50MB
wp_woocommerce_sessions: Daten: 0.18MB + Index: 0.01MB
wp_woocommerce_api_keys: Daten: 0.00MB + Index: 0.00MB
wp_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB
wp_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.05MB
wp_woocommerce_order_items: Daten: 2.52MB + Index: 1.52MB
wp_woocommerce_order_itemmeta: Daten: 13.52MB + Index: 13.03MB
wp_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB
wp_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.05MB
wp_woocommerce_shipping_zones: Daten: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zone_locations: Daten: 0.00MB + Index: 0.01MB
wp_woocommerce_shipping_zone_methods: Daten: 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokens: Daten: 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokenmeta: Daten: 0.00MB + Index: 0.00MB
wp_woocommerce_log: Daten: 0.00MB + Index: 0.00MB
wp_aelia_dismissed_messages: Daten: 0.02MB + Index: 0.00MB
wp_aelia_exchange_rates_history: Daten: 0.02MB + Index: 0.00MB
wp_allowphp_functions: Daten: 0.02MB + Index: 0.00MB
wp_cart_notices: Daten: 0.00MB + Index: 0.00MB
wp_commentmeta: Daten: 0.06MB + Index: 0.03MB
wp_comments: Daten: 1.52MB + Index: 1.06MB
wp_duplicator: Daten: 0.00MB + Index: 0.00MB
wp_em_bookings: Daten: 0.02MB + Index: 0.05MB
wp_em_events: Daten: 0.25MB + Index: 0.14MB
wp_em_locations: Daten: 0.02MB + Index: 0.08MB
wp_em_meta: Daten: 0.02MB + Index: 0.03MB
wp_em_tickets: Daten: 0.02MB + Index: 0.02MB
wp_em_tickets_bookings: Daten: 0.02MB + Index: 0.03MB
wp_gf_draft_submissions: Daten: 0.00MB + Index: 0.00MB
wp_gf_entry: Daten: 0.66MB + Index: 0.07MB
wp_gf_entry_meta: Daten: 1.41MB + Index: 0.64MB
wp_gf_entry_notes: Daten: 0.00MB + Index: 0.00MB
wp_gf_form: Daten: 0.00MB + Index: 0.00MB
wp_gf_form_meta: Daten: 0.18MB + Index: 0.00MB
wp_gf_form_view: Daten: 0.36MB + Index: 0.20MB
wp_links: Daten: 0.02MB + Index: 0.02MB
wp_mappress_maps: Daten: 0.00MB + Index: 0.00MB
wp_mappress_posts: Daten: 0.00MB + Index: 0.00MB
wp_ngg_album: Daten: 0.02MB + Index: 0.02MB
wp_ngg_gallery: Daten: 0.02MB + Index: 0.02MB
wp_ngg_pictures: Daten: 0.16MB + Index: 0.03MB
wp_options: Daten: 7.38MB + Index: 1.80MB
wp_pmxi_files: Daten: 0.02MB + Index: 0.00MB
wp_pmxi_imports: Daten: 0.02MB + Index: 0.00MB
wp_pmxi_posts: Daten: 0.02MB + Index: 0.00MB
wp_pmxi_templates: Daten: 0.02MB + Index: 0.00MB
wp_postmeta: Daten: 362.64MB + Index: 133.09MB
wp_posts: Daten: 19.52MB + Index: 8.06MB
wp_po_plugins: Daten: 0.00MB + Index: 0.01MB
wp_redirection_404: Daten: 0.94MB + Index: 0.48MB
wp_redirection_groups: Daten: 0.00MB + Index: 0.00MB
wp_redirection_items: Daten: 0.12MB + Index: 0.10MB
wp_redirection_logs: Daten: 0.35MB + Index: 0.10MB
wp_revslider_css: Daten: 0.10MB + Index: 0.01MB
wp_revslider_layer_animations: Daten: 0.00MB + Index: 0.00MB
wp_revslider_navigations: Daten: 0.00MB + Index: 0.00MB
wp_revslider_settings: Daten: 0.02MB + Index: 0.00MB
wp_revslider_sliders: Daten: 2.52MB + Index: 0.02MB
wp_revslider_slides: Daten: 21.39MB + Index: 0.02MB
wp_revslider_static_slides: Daten: 0.00MB + Index: 0.00MB
wp_rg_form: Daten: 0.00MB + Index: 0.00MB
wp_rg_form_meta: Daten: 0.14MB + Index: 0.00MB
wp_rg_form_view: Daten: 0.36MB + Index: 0.20MB
wp_rg_incomplete_submissions: Daten: 0.00MB + Index: 0.00MB
wp_rg_lead: Daten: 0.64MB + Index: 0.07MB
wp_rg_lead_detail: Daten: 0.53MB + Index: 0.72MB
wp_rg_lead_detail_long: Daten: 0.00MB + Index: 0.00MB
wp_rg_lead_meta: Daten: 0.84MB + Index: 0.10MB
wp_rg_lead_notes: Daten: 0.00MB + Index: 0.00MB
wp_snippets: Daten: 0.04MB + Index: 0.00MB
wp_tcb_api_error_log: Daten: 0.00MB + Index: 0.00MB
wp_termmeta: Daten: 0.10MB + Index: 0.08MB
wp_terms: Daten: 0.11MB + Index: 0.09MB
wp_term_relationships: Daten: 1.52MB + Index: 1.52MB
wp_term_taxonomy: Daten: 0.11MB + Index: 0.11MB
wp_tve_leads_contacts: Daten: 0.00MB + Index: 0.00MB
wp_tve_leads_contact_download: Daten: 0.00MB + Index: 0.00MB
wp_tve_leads_event_log: Daten: 0.39MB + Index: 0.32MB
wp_tve_leads_form_variations: Daten: 0.11MB + Index: 0.01MB
wp_tve_leads_group_options: Daten: 0.01MB + Index: 0.00MB
wp_tve_leads_saved_group_options: Daten: 0.00MB + Index: 0.00MB
wp_tve_leads_split_test: Daten: 0.00MB + Index: 0.00MB
wp_tve_leads_split_test_items: Daten: 0.00MB + Index: 0.00MB
wp_tvo_activity_log: Daten: 0.03MB + Index: 0.01MB
wp_uji_counter: Daten: 0.00MB + Index: 0.00MB
wp_usermeta: Daten: 3.52MB + Index: 5.03MB
wp_users: Daten: 0.17MB + Index: 0.17MB
wp_wc_download_log: Daten: 0.00MB + Index: 0.00MB
wp_wc_webhooks: Daten: 0.00MB + Index: 0.00MB
wp_wpbackitup_job: Daten: 0.00MB + Index: 0.00MB
wp_wpgdprc_consents: Daten: 0.00MB + Index: 0.00MB
wp_wpsc_also_bought: Daten: 0.00MB + Index: 0.00MB
wp_wpsc_cart_contents: Daten: 0.00MB + Index: 0.00MB
wp_wpsc_checkout_forms: Daten: 0.00MB + Index: 0.00MB
wp_wpsc_claimed_stock: Daten: 0.00MB + Index: 0.00MB
wp_wpsc_coupon_codes: Daten: 0.00MB + Index: 0.00MB
wp_wpsc_currency_list: Daten: 0.02MB + Index: 0.01MB
wp_wpsc_download_status: Daten: 0.00MB + Index: 0.00MB
wp_wpsc_meta: Daten: 0.00MB + Index: 0.01MB
wp_wpsc_product_rating: Daten: 0.00MB + Index: 0.00MB
wp_wpsc_purchase_logs: Daten: 0.00MB + Index: 0.01MB
wp_wpsc_region_tax: Daten: 0.00MB + Index: 0.00MB
wp_wpsc_submited_form_data: Daten: 0.00MB + Index: 0.00MB
wp_wp_super_edit_buttons: Daten: 0.02MB + Index: 0.02MB
wp_wp_super_edit_options: Daten: 0.02MB + Index: 0.02MB
wp_wp_super_edit_plugins: Daten: 0.02MB + Index: 0.02MB
wp_wp_super_edit_users: Daten: 0.02MB + Index: 0.02MB
wp_yoast_seo_links: Daten: 0.21MB + Index: 0.05MB
wp_yoast_seo_meta: Daten: 0.03MB + Index: 0.03MB

### Post Type Counts ###

accordion_menu: 2
attachment: 6821
boxes: 4
customize_changeset: 1
custom_css: 1
cybrchmpsthmoption: 5
displayed_gallery: 10
envira: 11
event: 114
flamingo_contact: 2464
flamingo_inbound: 1126
foogallery: 1
gal_display_source: 5
location: 11
nav_menu_item: 492
ngg_gallery: 42
ngg_pictures: 228
option-tree: 4
page: 184
portfolio: 22
portfolio_images: 2
post: 103
product: 2953
product_variation: 8718
revision: 264
shipping_validation: 13
shop_coupon: 46
shop_order: 4260
shop_order_refund: 22
sidebar: 22
tve_form_type: 19
tve_lead_2s_lightbox: 1
tve_lead_group: 20
tve_lead_shortcode: 1
tvo_shortcode: 19
tvo_testimonials: 39
wafs: 1
wishlist: 206
wp-backitup_cleanup: 1
wpcf7_contact_form: 18
wpsc-product: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (63) ###

Gravity Forms: von rocketgenius – 2.3.2
Advanced Shipping Validation for WooCommerce: von Jeroen Sormani – 1.1.2 – Nicht getestest mit der aktiven WooCommerce-Version
Angell EYE Updater: von Angell EYE – 1.0.5
Code Snippets: von Shea Bunge – 2.10.1.1
Contact Form 7 Honeypot: von Nocean – 1.13
Contact Form 7: von Takayuki Miyoshi – 5.0.2
Custom Permalinks: von Sami Ahmed Siddiqui – 1.3.0
Duplicate Post: von Enrico Battocchi – 3.2.2
Easy FancyBox: von RavanH – 1.8.5
Email Encoder Bundle - Protect Email Address: von Victor Villaverde Laan – 1.4.6
Enable Media Replace: von ShortPixel – 3.2.5
Envira Gallery Lite: von Envira Gallery Team – 1.6.2
Events Manager: von Marcus Sykes – 5.9.4
Flamingo: von Takayuki Miyoshi – 1.8
Giftable für WooCommerce: von Decom – 1.0.1 – Nicht getestest mit der aktiven WooCommerce-Version
GiroCheckout: von GiroSolution GmbH – 4.0.2 – Nicht getestest mit der aktiven WooCommerce-Version
Inclusive Parents: von Stephanie Leary – 1.1
Language Fallback: von Bernhard Kau – 1.0.3
MapPress Easy Google Maps: von Chris Richardson – 2.48.7
myStickymenu: von m.r.d.a – 2.0.5
Nextend Accordion Menu: von Nextend – 9.3.7
Plugin Organizer: von Jeff Sterup – 9.5
Post Expirator: von Aaron Axelsen – 2.3.1.1
Post Snippets: von David de Boer – 3.0.5
Post Types Order: von Nsp Code – 1.9.3.6
Really Simple CAPTCHA: von Takayuki Miyoshi – 2.0.1
Umleitungen: von John Godley – 3.2
Slider Revolution: von ThemePunch – 5.4.7.4
Scroll Top: von Satrya – 1.0.3
Search By SKU - for Woocommerce: von Matthew Lawson – 0.6.1 – Nicht getestest mit der aktiven WooCommerce-Version
Simple Image Sizes: von Rahe – 3.2.0
Page Builder by SiteOrigin: von SiteOrigin – 2.6.9
SiteOrigin Widgets Bundle: von SiteOrigin – 1.11.8
Category Order and Taxonomy Terms Order: von Nsp-Code – 1.5.4
Thrive Leads: von <a href="https://thrivethemes.com">Thrive Themes</a> – 2.0.39
Thrive Ovation: von <a href="https://thrivethemes.com">Thrive Themes</a> – 2.0.15
Thrive Architect: von <a href="https://www.thrivethemes.com">Thrive Themes</a> – 2.0.39
TinyMCE Advanced: von Andrew Ozz – 4.7.11
UberMenu 3 - The Ultimate WordPress Mega Menu: von Chris Mavricos
SevenSpark – 3.4.0.1

UpdraftPlus - Backup/Restore: von UpdraftPlus.Com
DavidAnderson – 1.14.11

User Role Editor: von Vladimir Garagulya – 4.43
User Switching: von John Blackbourn & contributors – 1.3.1
Aelia Foundation Classes for WooCommerce: von Aelia – 1.8.10.180315 – Nicht getestest mit der aktiven WooCommerce-Version
WooCommerce Dynamic Pricing & Discounts: von RightPress – 2.2.5 – Nicht getestest mit der aktiven WooCommerce-Version
PayPal Plus für WooCommerce: von Angell EYE – 1.1.3 – Nicht getestest mit der aktiven WooCommerce-Version
WooCommerce Advanced Free Shipping: von Jeroen Sormani – 1.1.3 – Nicht getestest mit der aktiven WooCommerce-Version
WooCommerce EU VAT Assistant: von Aelia – 1.8.0.180604 – Nicht getestest mit der aktiven WooCommerce-Version
WooCommerce Force Sells: von WooCommerce – 1.1.13 – 1.1.16 ist verfügbar – Nicht getestest mit der aktiven WooCommerce-Version
WooCommerce Google Analytics Pro: von SkyVerge – 1.5.1 – Nicht getestest mit der aktiven WooCommerce-Version
WooCommerce - Gravity Forms Product Add-Ons: von Lucas Stark – 3.3.2 – Nicht getestest mit der aktiven WooCommerce-Version
Booster for WooCommerce: von Algoritmika Ltd – 3.6.1 – Nicht getestest mit der aktiven WooCommerce-Version
WooCommerce Menu Cart: von Jeremiah Prummer
Ewout Fernhout – 2.7.1 – Nicht getestest mit der aktiven WooCommerce-Version

WooCommerce Product CSV Import Suite: von WooCommerce – 1.10.17 – 1.10.18 ist verfügbar – Nicht getestest mit der aktiven WooCommerce-Version
WooCommerce Quick View: von WooCommerce – 1.1.13 – Nicht getestest mit der aktiven WooCommerce-Version
WooCommerce Sequential Order Numbers: von SkyVerge – 1.8.2 – Nicht getestest mit der aktiven WooCommerce-Version
WooCommerce WishLists: von Lucas Stark – 2.1.8 – 2.1.9 ist verfügbar – Nicht getestest mit der aktiven WooCommerce-Version
WooCommerce: von Automattic – 3.4.3
WooSidebars: von WooCommerce – 1.4.5
Yoast SEO: von Team Yoast – 7.6.1
WP Fastest Cache: von Emre Vona – 0.8.8.1
WP GDPR Compliance: von Van Ons – 1.4.1
WP Migrate DB: von Delicious Brains – 1.0.2
WP-Optimize: von David Anderson
Ruhani Rabin
Team Updraft – 2.2.4

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: EUR (€)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: simple (simple)
grouped (grouped)
variable (variable)
external (external)
dgfw_gift (dgfw_gift)

Taxonomies: Product Visibility: exclude-from-search (exclude-from-search)
exclude-from-catalog (exclude-from-catalog)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop-Basis: #609 - /aktionsshop/
Warenkorb: #4520 - /warenkorb/
Kasse: #4530 - /kasse/
Mein Konto: #4609 - /mein-konto/
Allgemeine Gesch?ftsbedingungen: #7450 - /agb/

### Theme ###

Name: MyTemplate
Version: 1.0
Author URL: 
Child Theme: ?
Parent Theme Name: Kickstart
Parent Theme Version: 2.8.9
Parent Theme Author URL: https://mnkystudio.com/
WooCommerce Support: ?

### Templates ###

Overrides: .DS_Store
mytemplate/woocommerce/archive-product.php
mytemplate/woocommerce/cart/cart-empty.php
mytemplate/woocommerce/cart/cart-shipping.php
mytemplate/woocommerce/cart/cart-totals.php
mytemplate/woocommerce/cart/cart.php
mytemplate/woocommerce/cart/cross-sells.php
mytemplate/woocommerce/cart/shipping-calculator.php
mytemplate/woocommerce/checkout/form-billing.php
mytemplate/woocommerce/checkout/form-shipping.php
mytemplate/woocommerce/checkout/review-order.php
mytemplate/woocommerce/checkout/thankyou.php
mytemplate/woocommerce/emails/customer-new-account.php
mytemplate/woocommerce/emails/customer-on-hold-order.php
mytemplate/woocommerce/emails/customer-reset-password.php
mytemplate/woocommerce/emails/email-order-details.php
mytemplate/woocommerce/emails/email-order-items.php
mytemplate/woocommerce/emails/email-styles.php
mytemplate/woocommerce/loop/add-to-cart.php
mytemplate/woocommerce/loop/price.php
mytemplate/woocommerce/loop/sale-flash.php
mytemplate/woocommerce/myaccount/my-account.php
mytemplate/woocommerce/myaccount/my-orders.php
mytemplate/woocommerce/myaccount/orders.php
mytemplate/woocommerce/myaccount/view-order.php
mytemplate/woocommerce/order/order-details-item.php
mytemplate/woocommerce/order/order-details.php
mytemplate/woocommerce/single-product/add-to-cart/simple.php
mytemplate/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
mytemplate/woocommerce/single-product/add-to-cart/variation.php
mytemplate/woocommerce/single-product/meta.php
mytemplate/woocommerce/single-product/price.php
mytemplate/woocommerce/single-product/product-image.php
mytemplate/woocommerce/single-product/title.php

@apfelbiss I was able to replicate this and found where the change was I have reported this to the developers here:
https://github.com/woocommerce/woocommerce/issues/20652

@apfelbiss It looks like there is a fix created for this issue and should be added to the next release of WooCommerce. Setting this thread to resolved.

Thank you ?? Until then I have fixed that as described at GitHub in my current installation.