Free shipping label not removing

Hi @wafa1999

Have you configured free shipping from here https://tppr.me/GhzTo ?

Please check and let us know.

Thanks!

yes I did . Still not removing

Hi @wafa1999

Please watch this video https://www.youtube.com/watch?v=e4P9nCNGDJQ configure the settings as shown in the video.

If the issue persists it would be good to contact a ticket here https://hasthemes.com/contact-us for further investigation.

If you have any questions, please let us know.

Thanks!

Hi,

We are closing the ticket for now. In case you need any further assistance,? please feel free to reopen this ticket at any time OR create a new ticket.?

We’ll definitely help you with that.

Thanks!