Free Shipping Issues

Hello all,

I think I found some issues with free shipping. So my client has a site https://sklepmaturalny.pl/ and they have enabled free shipping for orders above 399z? (PLN). What we found out some orders over 40z? and under 100z? had free shipping enabled. I have disabled all of our plugins, used different theme for debugging and this was still occurring.

Then I went to Free Shipping setting and I checked the Minimum order amount which was set to “399,00”*. I have removed “,00” and saved the setting and I have retested if this works. Funny stuff, it worked. When I have refreshed the page with Shipping Settings Minimum order amount was set again to “399,00”. I think there may be a bug somewhere in the WooCommerce setup.

*You need to note that in Poland, Decimal separator is a comma (,) and Thousand separator is a dot (.).

I have tested this on 2 other systems which are using WooCommerce and they had the same issues.

System Status Report

### WordPress Environment ###

WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.3.2
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ? 3.8.1
Log Directory Writable: ?
WP Version: 6.6.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: ?
WP Cron: ?
Language: pl_PL
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.2.23
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 8.2.1
OpenSSL/3.1.4

SUHOSIN Installed: –
MySQL Version: 8.0.36-28
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

[REDACTED]

### Post Type Counts ###

acf-field: 46
acf-field-group: 2
adt_product_feed: 2
attachment: 474
custom_css: 2
customize_changeset: 11
iw_omnibus_price_log: 572
nav_menu_item: 49
oembed_cache: 2
page: 23
post: 54
product: 270
revision: 230
shop_coupon: 1
shop_order_placehold: 72
wc_order_status: 10
wp_font_face: 33
wp_font_family: 12
wp_global_styles: 1
wp_navigation: 1
wp_template_part: 2
wpcf7_contact_form: 1
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (19) ###

ACF Content Analysis for Yoast SEO: by Thomas Kr?ftner
ViktorFroberg
marol87
pekz0r
angrycreative
Team Yoast – 3.1

Advanced Custom Fields PRO: by WP Engine – 6.3.6
Contact Form 7: by Takayuki Miyoshi – 5.9.8
GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: by Thomas Geiger – 1.20.2
FileBird Pro: by Zespó? Ninja – 6.3.4
Furgonetka.pl: by Furgonetka.pl – 1.4.5
Omnibus — poka? najni?sz? cen?: by Marcin Pietrzak – 3.0.3
Redirection: by John Godley – 5.5.0
Speed Optimizer: by SiteGround – 7.6.6
Security Optimizer: by SiteGround – 1.5.5
P?atno?ci PayU dla WooCommerce: by PayU SA – 2.5.0
Product Feed PRO for WooCommerce: by AdTribes.io – 13.3.7
Pixel Manager for WooCommerce: by SweetCode – 1.44.1
WooCommerce Order Status Manager: by SkyVerge – 1.15.3
WooCommerce wFirma: by WP Desk – 2.8.2
WooCommerce: by Automattic – 9.3.2
Yoast SEO: by Zespó? Yoast – 23.4
WP Mail SMTP: by WP Mail SMTP – 4.1.1
WP Migrate: by WP Engine – 2.6.13

### Inactive Plugins (0) ###


### Settings ###

Legacy API Enabled: –
Force SSL: ?
Currency: PLN (z?)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
HPOS feature enabled: ?
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –

### Logging ###

Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 156 KB

### WC Pages ###

Shop base: #8 - /shop/
Cart: #9 - /cart/ -  Contains the [woocommerce_cart] shortcode
Checkout: #10 - /checkout/ -  Contains the [woocommerce_checkout] shortcode
My account: #27 - /my-account/
Terms and conditions: #423 - /zakupy/regulamin-zakupow/

### Theme ###

Name: SklepMaturalny
Version: 1.0.0
Author URL: https://underscores.me/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: sklepmaturalny/woocommerce/archive-product.php
sklepmaturalny/woocommerce/cart/cart-totals.php
sklepmaturalny/woocommerce/cart/cart.php
sklepmaturalny/woocommerce/cart/cross-sells.php
sklepmaturalny/woocommerce/cart/mini-cart.php
sklepmaturalny/woocommerce/checkout/form-billing.php
sklepmaturalny/woocommerce/checkout/form-checkout.php
sklepmaturalny/woocommerce/checkout/review-order.php
sklepmaturalny/woocommerce/content-product.php
sklepmaturalny/woocommerce/content-single-product.php
sklepmaturalny/woocommerce/content-widget-product.php
sklepmaturalny/woocommerce/loop/loop-end.php
sklepmaturalny/woocommerce/loop/loop-start.php
sklepmaturalny/woocommerce/loop/orderby.php
sklepmaturalny/woocommerce/myaccount/form-edit-address.php
sklepmaturalny/woocommerce/myaccount/form-login.php
sklepmaturalny/woocommerce/myaccount/my-account.php
sklepmaturalny/woocommerce/myaccount/my-address.php
sklepmaturalny/woocommerce/myaccount/navigation.php
sklepmaturalny/woocommerce/myaccount/orders.php
sklepmaturalny/woocommerce/order/order-details-customer.php
sklepmaturalny/woocommerce/single-product/add-to-cart/external.php
sklepmaturalny/woocommerce/single-product/add-to-cart/grouped.php
sklepmaturalny/woocommerce/single-product/add-to-cart/simple.php
sklepmaturalny/woocommerce/single-product/meta.php
sklepmaturalny/woocommerce/single-product/product-image.php
sklepmaturalny/woocommerce/single-product/related.php
sklepmaturalny/woocommerce/single-product/tabs/additional-information.php
sklepmaturalny/woocommerce/single-product/tabs/description.php
sklepmaturalny/woocommerce/single-product/tabs/tabs.php
sklepmaturalny/woocommerce/single-product/up-sells.php
sklepmaturalny/woocommerce/single-product.php


### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings

Daily Cron: ? Next scheduled: 2024-09-21 06:53:57 +02:00
Options: ?
Notes: 43
Onboarding: completed

### Action Scheduler ###

Complete: 902
Oldest: 2024-08-21 17:37:25 +0200
Newest: 2024-09-20 14:29:45 +0200

Pending: 4
Oldest: 2024-09-20 17:51:50 +0200
Newest: 2024-09-23 14:00:51 +0200


### Status report information ###

Generated at: 2024-09-20 15:47:57 +02:00

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