Free Shipping Issue

  • Resolved dzhem35

    (@dzhem35)


    11 months ago

    Hi there,

    Simply, I have some custom products in my woocommerce store where I have labeled them as “free shipping”, I did this with the “WooCommerce Free Shipping Per Product” plugin, I gave it a free shipping class from the product settings, but when this product is in the cart alone, the free shipping is active, but when other products arrive, it reflects the fixed price again. I used also “Hide-Shipping Method’s” plugin.

    For Example:

    Product Name: “??ütülmü? Kaya ?ekeri 5Kg” -> Free-Shipping Class

    Product Name: “Propolis ?ekersiz Sak?z” -> Non-Class

    Please Help me !!!

    • This topic was modified 11 months ago by dzhem35.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @dzhem35

    From your explanation, it seems you’re experiencing an issue with the “WooCommerce Free Shipping Per Product” plugin. The free shipping is not applied when other products are added to the cart.

    This issue could be because the “Hide Shipping Method’s” plugin might override the settings of the “WooCommerce Free Shipping Per Product” plugin.

    To troubleshoot this, I recommend the following steps:

    1. Deactivate the “Hide Shipping Method’s” plugin temporarily to see if the issue persists.
    2. If the issue is resolved, the conflict is with the “Hide Shipping Method’s” plugin. You may need to check its settings or contact the plugin’s support for further assistance.
    3. If the issue remains, please check the settings of the “WooCommerce Free Shipping Per Product” plugin again. Make sure that the free shipping class is correctly assigned to the product “??ütülmü? Kaya ?ekeri 5Kg”.

    Please note that, since both these are a third-party plugin which we don’t provide support for (please see our Support Policy), it would be best to reach out to the plugin’s developers for further assistance. I am sure they will have no problem supporting you there.

    Thanks!

    Thread Starter dzhem35

    (@dzhem35)

    Thanks for your replies @shameemreza,

    I did all steps which you said but problem is still going. I wrote also plugin’s developers in plugin form webpage from here but there is no answer yet. ? am still waiting their response becasue ? did what ? can ? do as possible as

    Saif

    (@babylon1999)

    Hello @dzhem35,

    I did all steps which you said but problem is still going. I wrote also plugin’s developers in plugin form webpage from here but there is no answer yet. ? am still waiting their response becasue ? did what ? can ? do as possible as

    Thank you for the update!

    Since the problem is related to a third-party plugin I’ll be marking the thread as solved for now.

    Feel free to create a new thread or reply to this one if you have any other questions. :?)

    Cheers!

    Thread Starter dzhem35

    (@dzhem35)

    Hi there,

    I have another problem about my woocommerce store, when try to reach from mobile devices ? have kind of display problem inside store. Products not listed very well there are gaps between lsited products. What can be the problem ?

    https://www.sagliklicikolata.com/magaza/ -> you can see from here at mobile devices.

    Please help me about that situation.

    Hey, @dzhem35!

    I checked your website and saw the issue you mentioned.

    Having said that, this is most likely an issue with the theme you are using. Can you please change to a default theme such as Storefront to check if the issue persists?

    If it doesn’t, please contact your theme’s developer so they can help you with this.

    If the issue is still there, please let us know so we can assist you further.

    Have a wonderful day!

Viewing 5 replies - 1 through 5 (of 5 total)
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