free shipping coupon doesn’t work

What happened to me was that everything was ok in the woocommerce but the free shipping was not activated in the settings of the company in charge of the shipping…
I was getting mad with woocommerce but the problem was elsewhere.
I’m not saying it’s the problem you have… but check to be sure ??

thanks! this isn’t the case here since there is no integration with a shipping company so it’s a woocommerce issue. thanks for offering this ??

Hi there,

Can you share a copy of your status report as found under **WooCommerce > Status**? Also, are you certain that the shipping method and coupon code is active for *all* languages on your site?

Hi,

thanks.

How do I make sure shipping method and coupon code are active for all languages on my site? I switched to the other language and it is enabled.

here’s the status report:
Thanks!
`
### WordPress Environment ###

WordPress address (URL): https://www.cutenmore.com
Site address (URL): https://www.cutenmore.com
WC Version: 4.0.1
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.14
Action Scheduler Version: ? 3.1.4
WC Admin Version: ? 1.0.3
Log Directory Writable: ?
WP Version: 5.4.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.16
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1d-fips

SUHOSIN Installed: –
MySQL Version: 5.7.25-28-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.0.1
WC Database Prefix: wp_
Total Database Size: 87.03MB
Database Data Size: 61.41MB
Database Index Size: 25.62MB
wp_woocommerce_sessions: Data: 5.02MB + Index: 0.16MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_actionscheduler_logs: Data: 0.17MB + Index: 0.14MB + Engine InnoDB
wp_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_yoast_seo_links: Data: 1.52MB + Index: 0.34MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 569
custom_css: 1
feedback: 4
footer: 7
header: 1
nasa_block: 2
nasa_pin_pb: 12
nav_menu_item: 68
oembed_cache: 2
page: 103
portfolio: 11
post: 10
product: 20
pw_bogo: 1
revision: 332
shop_coupon: 9
shop_order: 21
wafs: 1
wpcf7_contact_form: 8

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (37) ###

Akismet Anti-Spam: by Automattic – 4.1.5
Beeketing For WooCommerce: by Beeketing – 3.8.16 – Not tested with the active version of WooCommerce
Contact Form 7 Multilingual: by OnTheGoSystems – 1.0.2
Contact Form 7: by Takayuki Miyoshi – 5.1.7
GDPR Cookie Consent: by WebToffee – 1.8.7
Envato Market: by Envato – 2.0.3
Facebook for WooCommerce: by Facebook – 1.11.1
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.10.4
Insert Headers and Footers: by WPBeginner – 1.4.5
Jetpack by WordPress.com: by Automattic – 8.4.2
WPBakery Page Builder: by Michael M – WPBakery.com – 6.1
Loco Translate: by Tim Whitlock – 2.3.3
Mailchimp for WooCommerce: by Mailchimp – 2.4.0
Nasa Core: by NasaTheme – 3.0.6
Nextend Social Login: by Nextendweb – 3.0.22
Slider Revolution: by ThemePunch – 6.2.2
SG Optimizer: by SiteGround – 5.5.3
WPML Multilingual CMS: by OnTheGoSystems – 4.3.12
UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.23

WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.5
WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4 – Not tested with the active version of WooCommerce
WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.21
WooCommerce Multilingual: by OnTheGoSystems – 4.8.0
WooCommerce Services: by Automattic – 1.23.0
WooCommerce: by Automattic – 4.0.1 – 4.1.0 is available
Yoast SEO: by Team Yoast – 14.0.4
WP Fastest Cache: by Emre Vona – 0.9.0.5
WP Mail SMTP: by WPForms – 2.0.0
Yoast SEO Multilingual: by OnTheGoSystems – 1.1.1
Smush: by WPMU DEV – 3.6.1
WP Staging: by WP-Staging – 2.7.2
Wp Theme plugin Download: by Abhay Yadav – 1.3
MailChimp for WordPress Multilingual: by OnTheGoSystems – 0.0.3
WPML Media: by OnTheGoSystems – 2.5.5
WPML String Translation: by OnTheGoSystems – 3.0.9
WPML Translation Management: by OnTheGoSystems – 2.9.6
YITH WooCommerce Compare: by YITH – 2.3.21

### Inactive Plugins (14) ###

Advanced Dynamic Pricing for WooCommerce: by AlgolPlus – 2.3.3
Advanced Dynamic Pricing for WooCommerce (Pro): by AlgolPlus – 2.3.2 – Not tested with the active version of WooCommerce
Async JavaScript: by Frank Goossens (futtta) – 2.20.03.01
Classic Editor: by WordPress Contributors – 1.5
Coming Soon Page, Under Construction & Maintenance Mode by SeedProd: by SeedProd – 5.1.0
Duplicate Post: by Enrico Battocchi – 3.2.4
Google Fonts Typography: by Fonts Plugin – 2.0.3
ReCaptcha v2 for Contact Form 7: by IQComputing – 1.2.6
ShortPixel Image Optimizer: by ShortPixel – 4.17.4
Webcraftic Clearfy – WordPress optimization plugin: by Webcraftic <[email protected]> – 1.6.6
WooCommerce Admin: by WooCommerce – 1.1.0
WordPress Importer: by wordpressdotorg – 0.7
WordPress Starter: by SiteGround – 1.1.0
WP Accessibility: by Joe Dolson – 1.7.1

### Dropin Plugins (1) ###

object-cache.php: object-cache.php

### Must Use Plugins (1) ###

WP Staging Optimizer: by René Hermenau – 1.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
yith_bundle (yith_bundle)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #248 – /shop-2/
Cart: #4228 – /%d7%a2%d7%92%d7%9c%d7%aa-%d7%a7%d7%a0%d7%99%d7%95%d7%aa/?lang=he
Checkout: ? Page does not contain the shortcode.
My account: ? Page does not contain the shortcode.
Terms and conditions: #4211 – /%d7%aa%d7%a0%d7%90%d7%99%d7%9d-%d7%95%d7%94%d7%92%d7%91%d7%9c%d7%95%d7%aa/?lang=he

### Theme ###

Name: Elessi Child Theme
Version: 1.0
Author URL: https://www.nasatheme.com
Child Theme: ?
Parent Theme Name: Elessi Theme
Parent Theme Version: 3.2.2
Parent Theme Author URL: https://nasatheme.com
WooCommerce Support: ?

### Templates ###

Overrides: elessi-theme/woocommerce/archive-product.php
elessi-theme/woocommerce/cart/cart-item-data.php
elessi-theme/woocommerce/cart/cart-totals.php
elessi-theme/woocommerce/cart/cart.php
elessi-theme/woocommerce/cart/cross-sells.php
elessi-theme/woocommerce/cart/mini-cart.php
elessi-theme/woocommerce/checkout/form-checkout.php
elessi-theme/woocommerce/checkout/form-coupon.php
elessi-theme/woocommerce/checkout/thankyou.php
elessi-theme/woocommerce/content-product.php
elessi-theme/woocommerce/content-single-product.php
elessi-theme/woocommerce/content-widget-product.php
elessi-theme/woocommerce/global/breadcrumb.php
elessi-theme/woocommerce/global/form-login.php
elessi-theme/woocommerce/global/quantity-input.php
elessi-theme/woocommerce/loop/loop-end.php
elessi-theme/woocommerce/loop/loop-start.php
elessi-theme/woocommerce/loop/orderby.php
elessi-theme/woocommerce/loop/pagination.php
elessi-theme/woocommerce/myaccount/form-login.php
elessi-theme/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
elessi-theme/woocommerce/single-product/product-image.php
elessi-theme/woocommerce/single-product/product-thumbnails.php
elessi-theme/woocommerce/single-product/related.php
elessi-theme/woocommerce/single-product/review.php
elessi-theme/woocommerce/single-product/tabs/additional-information.php
elessi-theme/woocommerce/single-product/tabs/description.php
elessi-theme/woocommerce/single-product/tabs/tabs.php
elessi-theme/woocommerce/single-product/up-sells.php
elessi-theme/woocommerce/single-product-reviews.php
elessi-theme/woocommerce/single-product.php

### Action Scheduler ###

Complete: 2,414
Oldest: 2020-04-14 11:50:50 +0000
Newest: 2020-05-15 11:17:45 +0000

Pending: 3
Oldest: 2020-05-15 11:29:33 +0000
Newest: 2020-05-15 11:44:12 +0000

Hey, anyone can help out here with this free shipping coupon doesn’t work?