Free Shipping being disabled above $1000
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We have two shipping rates set for our store – Free and Flat Rate. Free is enabled on purchases above $49. However, despite saying that free shipping is enabled, orders above $1000 suddenly turn free shipping back off. This isn’t a setting in the shipping rate, I can’t find anything anywhere that controls this.
I’ve disabled all the WooCommerce-related plugins I can (The only one that hasn’t been disabled during testing is WooCommerceClover, because it’s a pain to set up again), nothing seems to affect it. Checking the values being passed to WC_Shipping_Free_Shipping also seems to show valid totals, which should definitely trigger free shipping – and seems to in the cart, but not checkout.
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wpm-testimonial: 9 Security Secure connection (HTTPS): ? Hide errors from visitors: ? Active Plugins (15) Gravity Forms: by Gravity Forms – 2.7.7 Element Pack Lite - Addons for Elementor: by BdThemes – 5.0.1 Better Search Replace: by WP Engine – 1.4.2 Caddy - Smart Side Cart for WooCommerce: by Tribe Interactive – 1.9.7 Classic Editor: by WordPress Contributors – 1.6.3 Code Snippets: by Code Snippets Pro – 3.4.0 Elementor Pro: by Elementor.com – 3.13.2 Elementor: by Elementor.com – 3.13.4 Essential Addons for Elementor: by WPDeveloper – 5.7.3 Skyboot Custom Icons for Elementor - Elementor Icons library: by Skybootstrap – 1.0.6 Strong Testimonials: by WPChill – 3.1.7 WooCommerce Clover (formerly First Data Payeezy Gateway): by Atreus – 5.0.1 WooCommerce: by Automattic – 7.7.1 ShopLentor – WooCommerce Builder for Elementor & Gutenberg: by HasThemes – 2.6.3 Sequential Order Numbers for WooCommerce: by WebToffee – 1.5.1 Inactive Plugins (1) WooCommerce Payments: by Automattic – 5.9.0 Dropin Plugins (2) advanced-cache.php: advanced-cache.php object-cache.php: Memcached Redux Must Use Plugins (5) Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0 WP Engine Cache Plugin: by WP Engine – 1.1.3 WP Engine Seamless Login Plugin: by WP Engine – 1.6.0 WP Engine Security Auditor: by wpengine – 1.0.10 WP Engine System: by WP Engine – 5.0.1 Settings API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ? HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – WC Pages Shop base: #10 - /shop/ Cart: ? Page not set Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block. My account: #237 - /my-account/ Terms and conditions: ? Page not set Theme Name: Hello Elementor Version: 2.7.1 Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? Templates Overrides: – Payeezy Gateway Credit Card Environment: Production Tokenization Enabled: – Debug Mode: Off Admin Enabled Features: activity-panels analytics coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: product-block-editor minified-js new-product-management-experience product-variation-management settings Daily Cron: ? Next scheduled: 2023-06-01 12:59:39 +00:00 Options: ? Notes: 54 Onboarding: completed Action Scheduler Complete: 80 Oldest: 2023-05-01 04:01:07 +0000 Newest: 2023-05-31 19:00:19 +0000 Failed: 3 Oldest: 2023-05-13 18:06:32 +0000 Newest: 2023-05-31 18:31:27 +0000 Pending: 1 Oldest: 2023-06-01 09:02:31 +0000 Newest: 2023-06-01 09:02:31 +0000 Status report information Generated at: 2023-05-31 20:11:49 +00:00 `
The page I need help with: [log in to see the link]
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