Free shipping before coupon not working correctly

  • Resolved hhgk

    (@hhgk)


    1 year, 9 months ago

    I have set that for free shipping you have to order at least 100,- Euro gross and that the minimum order value rule is done before coupons are assigned.

    Without the redemption of coupons, the minimum order value rule also works. So if I order a product for exactly 100,- Euro gross, the shipping costs are 0,- Euro.

    However, if I assign a coupon for 100,- Euro, then the shipping costs are no longer 0,- Euro. If I order for 125,- Euro including 100,- Euro coupon, then the shipping costs are again 0,- Euro.

    What am I doing wrong?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello,

    Can you please send a screenshot of your coupon settings under Wp-Admin > Marketing > coupons? You can send screenshots links via https://snipboard.io.

    You can also share your System Status Report, which is found under WooCommerce > Status on your site. That will help us to investigate this better.

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy.

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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