• Everything I am using is current version. I am using WooCommerce for product sales. One type of products is books, another type of product is courses. Books require shipping and tax, courses does not get taxed or shipped. I’ve listened to several audio and video and read the instructions but the website is producing no shipping rates is I buy a book and system is charging for shipping if I order a course.

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  • Plugin Support RK a11n

    (@riaanknoetze)

    Have you set different shipping classes for books and courses? Have you set different shipping costs for each respective shipping class?

    Would be good if you can send through screenshots of how you’ve current set things up ??

    Thread Starter netmediamarkets

    (@netmediamarkets)

    Shipping Classes are created and prices set. Books are $9.99 and Courses are set to 0. The problem is when I test the checkout if I add a Course first the price for shipping is 0, but if I purchase a book and add it to my cart first — the price for shipping is $9.99 and if I add a Course secondarily, the course gets tagged for shipping as well.

    Client will not allow her website published, screenshot, or shared pending live launch.

    I love Woo, but here again another hugely dysfunctional series of choices, tasks, and boxed-in solutions. Making matters worse, Woo has now resorted to charging annual renewal on plugins or the plugin is rendered useless by updating the plugin after one year. A vast majority of plugin authors charge for customer service after one year but upgrades are routinely free for life. Not only does Woo charge for annual plugin solutions but disables and deletes Shipping Class settings forcing everyone into using Shipping Zones because — wait for it —- because Woo says the new Shipping Zones logic is — wait for it — so much easier.

    Any help would be greatly appreciated. The site functioned flawlessly using Shipping Classes and now in the upgrade the Shipping Zones are goofball solutions intended as patch quilt by simply making Shipping Zones the one-stop solution without all of those additional side-show choices should have incorporated everything conceivable into Shipping Zones as long as they were making Shipping Zones compulsory should have been done right.

    Thread Starter netmediamarkets

    (@netmediamarkets)

    Shipping Classes are created and prices set. Books are $9.99 and Courses are set to 0. The problem is when I test the checkout if I add a Course first the price for shipping is 0, but if I purchase a book and add it to my cart first — the price for shipping is $9.99 and if I add a Course secondarily, the course gets tagged for shipping as well.

    Client will not allow her website published, screenshot, or shared pending live launch.

    Hello @netmediamarkets!

    First of all, if courses aren’t shipped or taxed, why do you want a Shipping Class “Courses”?
    And the shipping rate calculated for both products at checkout i.e $9.99, is the shipping rate for Books and not for Courses. If a customer buys both the products, it will add product price of both the products and shipping price of “Books” set by you.

    You should probably read some documentations on this. You might find the following useful:

Viewing 4 replies - 1 through 4 (of 4 total)
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