Free shipping

Hi, @strikkit.

Please, check if you have the group-by setting to “all grouped as one”. And force re-calculation by adding some product on cart.

If it not works, please, activate the log on the bottom, make any change on cart, and reload the refresh the shipping method page. And paste here the log to see what happens.

Regards,
Carles Martin
wp-centrics support team

Still not working. It keeps saying No shipping option found for “place” in the cart.

Hi again @strikkit

Can do you activate the log and put here the result?

Hi, what do you mean with log?

Please, go to the bottom of the shipping method settings, you’ll find the setting:

“Write logs”. Activate it and save settings. Go to cart and add something, go back to the settings and refresh the page. Open the log, copy and paste here.

Thanks,
Carles.

Log register shows only on flat rate shipping, not free shipping.

This shows now after I deleted express shipping shipping zone and set region zone: `Starting Fish and Ships (free) calculation, for method: [Spedizione gratuita]. Instance_id: [20], Local time: [2021-04-14 10:50:25]

Fish and Ships version: [1.2.5], WP: [5.7], WC: [5.1.0], Multilingual: [NO], Multicurrency: [WOOCS], WOOCS: [1.3.4.2], MAIN: [EUR], CURRENT: [EUR], MANUAL RATES PER CURRENCY: [NO]

Rule #1

Logical operator: [AND]

Check matching selection. Method: [by-price], Group-by: [none], min_comp: [ge], min: [70], max_comp: [less], max: [800]

. Ungrouped, calculate: #4486 Tykk Mohair – Verde acqua (4.20 * 1 [forced]) accumulated: 4.2

Currently matching products (accumulated checkings result):

Non-grouped > items: 0

No product matches for this rule

Method not applicable

Usage on calculation: Memory: [5.5KB], DB queries: [0], Time elapsed: [0.0003 sec.]`

BUT the cart still shows No shipping option found for “place”

Hi, @strikkit. We’re near ??

First of all: The shipping zones. If you put a shipping method on a shipping zone, and test another one (maybe your default customer address on WooCommerce settings)? The method never will be offered. This is the reason what you don’t see logs: you must put the free shipping method in all shipping zones you want to offer it.

Here an example: let’s say there is two cities with different parcel treatment, for any reason, and California has different treatment as rest of US:

1. San Francisco
2. Washington
3. California
3. USA
4. World Wide

For every customer address, the methods of ONLY the first shipping zone that matches will be offered. For a guy of SF, only the methods of shipping zone #1, not #3 or #4

There is: on every shipping zone, you must add all the shipping methods that you want (tipically, some methods will be repeated).

Can do you read more about here: https://docs.woocommerce.com/document/setting-up-shipping-zones/

=====

About price comparison: you still have the group-by setting to no group. On the log:

Check matching selection. Method: [by-price], Group-by: [none], min_comp: [ge], min: [70], max_comp: [less], max: [800]

So every product, one by one, is compared with the 70€. All grouped means that Fish and Ships will sum all prices on cart and then compare with 70.

…please, change group-by option to: “all grouped as one” and it will work fine ??

Please, give me feedback about,
Carles.

Free shipping is now working but flat rate is not. Not even log is working.

Hi, strikkit. The two shipping methods are in the same zone, both actives, and the two have the logs setting active, and one write logs and the other not?

When a method don’t write logs, is because it is not applicable for the customer shipping zone.

Please, re-check everything:

– Two methods are active on the woocommerce shipping zone screen
– Two methods have the log setting active (and you’ve saved)
– Change the cart contents
– Refresh the shipping settings page on each

Regards,
Carles.

Not working. Both shipping methods have the same exact parameters except the check allow free shipping and minimum and max price.

…please, click on the “export” button of flat rate method and paste here the configuration?

Thanks,
Carles.

{“version”:”1.2.5″,”pro”:””,”title”:”Spedizione espressa”,”tax_status”:”none”,”global_group_by”:”1″,”global_group_by_method”:”all”,”rules_charge”:”all”,”multiple_currency”:””,”shipping_rules[0][sel][0]”:”by-price”,”shipping_rules[0][sel][by-price][min_comp][0]”:”ge”,”shipping_rules[0][sel][by-price][min][0]”:”1″,”shipping_rules[0][sel][by-price][max_comp][0]”:”le”,”shipping_rules[0][sel][by-price][max][0]”:”69.99″,”shipping_rules[0][sel][by-price][group_by][0]”:”none”,”shipping_rules[0][sel][logical_operator][]”:”and”,”shipping_rules[0][cost][cost][]”:”6.5″,”shipping_rules[0][cost][cost_once][]”:”0″,”shipping_rules[0][cost][cost_qty][]”:”0″,”shipping_rules[0][cost][cost_weight][]”:”0″,”shipping_rules[0][cost][cost_group][]”:”0″,”shipping_rules[0][cost][cost_percent][]”:”0″,”shipping_rules[0][cost_method][]”:”once”,”free_shipping”:””,”disallow_other”:””,”volumetric_weight_factor”:””,”min_shipping_price”:”0″,”max_shipping_price”:”0″,”write_logs”:”everyone”}

Thank you.

Hi, @strikkit. Don’t see nothing bad. If you haven’t logs, please, can do you write here: (https://www.wp-centrics.com/contact-support/) giving me access to your admin as shop manager role?

Thanks,
Carles Martin
wp-centrics support team

I will give you username and password. I don’t have shop manager role.