Free plan gateway disabled despite just 2 payments/mo received

It sounds like you have shipping zones set per checkout method.

MCC does not care which shipping zones you have – a payment is a payment.

I’d look at the shipping settings in WC and disable them.

I have no shipping section in my WC settings, so I must have disabled them previously, considering that I sell a digital product. I tried to test-buy it, and got the same message despite being in an other country than my customer. Now I’ve updated to the latest plugin version, clearing the browser cache just in case, and it’s still the same.

It could also be a broken cron system. That’s usually the case: your webshop should automatically be fetching its MCC account data once an hour. If that doesn’t work, then automatically fetching the account data directly after a purchase won’t work either, which is when the account gets locked.

If you email us your domain name I can check the API logs to see if there is any activity from your webshop.

[email protected]

I’ve emailed you my domain name, but sadly got no reply. And, the calendar month is over, but I still get “Sorry, it seems that there are no available payment methods for your state” for my test purchases, so the reason for the error is certainly not a free plan overrun.