• Resolved rgaleano

    (@rgaleano)


    Hi.

    I had to reinstall my site and I had wordfence installed. When I recover the site with file and database backup, I get a notice asking for the license key that I don’t have.

    How can I get the key back? I already have a wordfence account but can’t see the key.

    Thanks a lot for your help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @rgaleano, thanks for getting in touch.

    If your site was installed prior to the free license changes, it would’ve still been valid but a subsequent install may require a new key. There’s no limit to the number of free keys a single email address can obtain.

    Please follow the instructions in the video on the following page: https://www.wordfence.com/help/api-key/#installing-your-free-license-key

    Hopefully that and any troubleshooting tips on that page should help you out, but let me know if there are any issues.

    Peter.

    It seems that although free, the service won’t be much good since they have implemented a 30-day delay in getting firewall rules and malware detection. Their fine print to get the free version:

    “Our firewall rules block exploits targeting WordPress plugins, themes and core. Our malware signatures detect whether your site has been compromised. We release firewall rules and malware signatures in real-time to our Premium customers.

    For less than $10 per month (paid annually) you can get real-time firewall rules and malware signatures as we release them. Are you sure you want the free version of Wordfence which receives firewall rules and malware detection 30 days later than our Premium customers?”

    It seems pretty useless, now. I mean, a delay would make your site vulnerable for 30 days. Or, are they failing to communicate exactly what this delay means? Please let us know how free users aren’t left in the weeds. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Free Licence – Key for WordPress’ is closed to new replies.