Free Gifts for WooCommerce

  • Resolved mcdeth

    (@mcdeth)


    1 year ago

    Hello, I use plugin to add to cart free gift when someone buys specific product. When it’s enabled, I can’t get discounts to work. I want to give 10% discount on cheapest product. I’ve tried adding Filter (Buy) => product => not in the list = free product but it’s still not giving any discount. The filter itself works on other paid products.

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  • sangeethasrinivasan

    (@sangeethasrinivasan)

    Hey

    Thank you for reaching out to us. This is Sangeetha from Customer Support Team.

    While excluding products/ categories, you might have to add two filters:

    • “All products” as first filter
    • Products/ category as “not in list”

    Checkout this doc to know more about excluding products from discount: https://docs.flycart.org/en/articles/4328402-how-to-exclude-products-from-the-discount

    Hope this helps.

    If issue still occurs, we kindly request you to open a support ticket through the following link: https://www.flycart.org/support and provide us with the below details:

    • Screenshots of discount rule you have configured
    • Screenshots of cart page indicating the issue you are facing
    • Site URL

    This will enable us to have a detailed check and get back to you with solutions as quickly as possible.

    Looking forward to assisting you on this.

    Thanks
    Team Flycart

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