Free events no submit button on checkout

Hello @justmigrating,

Thanks for reaching out to us.

With Tickets Commerce, out of the box, it would not allow Free tickets — this will require price field. The only workaround for Free Tickets is to use RSVP with Tickets Commerce.

It should work with WooCommerce and you should be able to set the Price as blank. One thing to note here — this would work with Event Tickets Plus using the WooCommerce Integration.

Moreover, Event Tickets Plus will allow you to integrate with WooCommerce to sell tickets, so you can use whichever payment processor you use for other sales through WooCommerce.

See the article here about creating the tickets Setting up Basic Tickets > Price:
https://theeventscalendar.com/knowledgebase/k/making-tickets/

See screen recording here, in regard to creating Free and Paid Tickets:
https://share.getcloudapp.com/eDu5nv5n

Let me know if this helps, or if you do have more questions.

Best,
Abz

Abz – Here’s the problem. Using Event Tickets Plus and WooCommerce. I create a ticket for a workshop that costs $25. There is also a coupon for $25 for a user’s first workshop. When the coupon is applied, the cost is now zero. The payment buttons disappear, but no submit button appears in its place. No way to submit the registration to the workshop.

Both my client and I have licenses for Event Tickets Plus, and I wanted to submit a support ticket, but I can’t log into the Events Calendar website. Not sure what’s going on with the login on the site but I can’t login or reset my password.

Jennifer

Hi @justmigrating,

Appreciate you providing me more context here.

Apologies for the inconvenience. I sent a forgot password request to your email here j**@jdavis***design.com, could you check your inbox if you are able to reset your password. Also, please do check your spam folder if it was sent there.

If resetting the password doesn’t work, could you email us at [email protected]? On the email, please provide us a dummy account to login as a user to your website, so we could replicate the issue on our end.

Please let me know if you already sent the email. Looking forward to helping you solve this, Jen. Appreciate your time and patience here, Jennifer.

Best,
Abz

Hi @justmigrating,

Since we haven’t heard from you in a while on this topic we will assume that the problem was fixed or is no longer applicable and with that I will mark this as resolved.

If that is not the case, please let me know and I will gladly remove the “Resolved” tag and try to help you further. Or you can create a new topic with the problem if you prefer.

Best Regards,
Abz