Free and paid shipping

  • Hello. For some reason, when I specify that free shipping would be from 100, it also appears when the amount is 80. Also, if the amount of the product is 110 and you apply a discount coupon of 20, then free shipping also remains available. How can this be fixed?

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  • Plugin Support Jonayed Hosen (woo-hc)

    (@jonayedhosen)

    Hi @starspro ,

    Thanks for reaching out!

    To better understand the issue with your free shipping appearing incorrectly, could you please share how you’ve currently set up your free shipping method? A screenshot of your Shipping Zones and the Free Shipping settings in WooCommerce > Settings > Shipping would be super helpful. This will give us more clarity on your configuration and help us identify any potential issues.

    In the meantime, here’s a quick guide to ensure the free shipping settings are configured correctly:

    • Go to WooCommerce > Settings > Shipping > Shipping Zones.
    • Select the zone where you’ve set up free shipping and click “Edit.”
    • Under the Free Shipping method, confirm the “Free Shipping Requires” field matches your intended rules:
      • For free shipping to apply based on a minimum order amount, make sure the correct value is entered (e.g., 100).
      • If discounts or coupons are involved, ensure settings like “A minimum order amount OR coupon” are aligned.

    Feel free to share the screenshots, and we’ll guide you further to resolve this! ??

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