Dear @alaysdirect,
We’re sorry to hear that you’re having a negative experience with our plugin. Can you please provide more details about the issues you’re encountering so we can better assist you?
Regarding your concern about data collection, we take privacy and security very seriously. Our app is designed to collect only the necessary information required to provide the features and services offered. If you believe that data is being collected without your consent, please read our plugin description. There is a section to explain why we are collecting your data.
Also, if you check the Chrome Extension Store, you will find many extensions that can extract the data that we are collecting. Our plugin is working on the server; that’s why we need to understand what is going on on your website. For a non-tech user, it is difficult to explain his setup properly.
Thank you for bringing this to our attention. We’re here to help and will do our best to resolve the issues you’re experiencing.
Best regards,
Dev Kabir
