FPX – Local Payment Method

@aseow155 that doesn’t appear to be the entire log entry. Can you please send me the payment intent ID and your Stripe account ID? I can lookup the log entry once you provide those two identifiers.

Kind Regards,

“id”: “pi_1Gie62JfSHH7VyfE2l0L6H4n”,

“payment_method”: {
“id”: “pm_1Gie63JfSHH7VyfEgQE0cYZ5”,

“livemode”: true,
“next_action”: null,
“status”: “requires_payment_method”, <- found it
“amount”: 19700,
“amount_capturable”: 0,
“amount_received”: 0,
“application”: null,
“application_fee_amount”: null,

it does say “requires_payment_method” But it jumps to my thank you page, even customer click “cancel” at the bank login page

Hi @aseow155,

Here is a direct copy of the plugin’s code when the payment_intent’s status is “requires_payment_method”.

if ('failed' === $result->status || 'requires_payment_method' === $result->status) {
				wc_add_notice ( __ ( 'Payment authorization failed. Please select another payment method.', 'woo-stripe-payment' ), 'error' );
				$order->update_status ( 'failed', __ ( 'Payment authorization failed.', 'woo-stripe-payment' ) );
				if ($result instanceof \Stripe\PaymentIntent) {
					$order->update_meta_data ( WC_Stripe_Constants::PAYMENT_INTENT, $result->jsonSerialize () );
				}
				return;
			} 

The code performs a return which means the checkout page is rendered. Can you check your logs in WooCommerce and see if the $result object is somehow undefined? That’s the only way I can see that the checkout page wouldn’t render. This is not reproducible on my end.