FOUR WordPress Catalogs! 4 duplications?

  • Resolved jentech

    (@jentech)


    2 years, 11 months ago

    Hi, This plugin has created FOUR duplicate catalogs on pinterest with no way to delete them. Please let me know how to remove them. I have removed the link between my pinterest page and the plugin but the catalog will now allow me to edit it within pinterest, only the plugin, which also does not allow editing.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @jentech,

    There is no way to delete the catalog with the Pinterest API so is not possible to do it from the plugin.

    you can remove them from “/wp-content/uploads/pinterest-for-woocommerce-xxxxxxx.xml” only the ones that you are not using.

    then on Pinterest account will be inactive.

    Best,
    Christian

    Thread Starter jentech

    (@jentech)

    Thank you, I disabled the plugin and there are no such xml files in my ftp. But the products are still there, catalogs still there also and I am not able to edit it through pinterest – and its gone from my dashboard. How can I remove these errant catalogs auto generated by the plugin?

    Thanks.

    Plugin Support Christian

    (@christian1983)

    Hey @jentech ,

    There is no actual way to delete the catalog from API or the plugin right now. so you need to wait that the catalog turns into status “Inactive”.

    Best,
    Christian

    Plugin Support Christian

    (@christian1983)

    Hey there,

    Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best,
    Christian

Viewing 4 replies - 1 through 4 (of 4 total)
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