• Resolved jose3905

    (@jose3905)


    Hello. I need to know which formula I use so that the quantity changes from 3 to 3. My customer can only purchase multiple products of 3 quantities of each product. When I put a minimum quantity of 3, it starts with the correct quantity of products, after the customer clicks on the + sign, the quantity continues to increase to 4 or 5 or 6… I need to change the quantity from 3 to 6 then to 9 and then to 12… Could you help me?

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  • Hi,

    Thank you for reaching out to us.
    To ensure that your customers can only purchase products in multiples of 3 (3, 6, 9, 12, etc.).
    Please follow the steps below:
    Step 1 : Set the “Quantity increment Step” option to 3 in the advanced settings.
    Screenshot
    Step 2 : Then add 0 to the “Minimum Quantity Required” in the validation from field settings.
    Screenshot

    Please make these changes and let us know if everything works as expected.

    Thread Starter jose3905

    (@jose3905)

    View post on imgur.com


    Hi, thanks for the answer… but I can’t find the function. It doesn’t appear, I’ve already looked at all the plugin settings, I installed it on localhost only with woocommerce and I can’t make this function work. Do I need to have any other options activated for the field to appear? Thanks

    Hi There,

    Could you please provide the version number of your addon plugin? Also, make sure you are using the latest version, V5.1.0.

    Thread Starter jose3905

    (@jose3905)

    Yes. Version 5.1.0

    Hi,

    We have tested the same version of plugin and are able to identify the issue. To investigate further and address the issue, We’d be glad to offer further assistance through our?Acowebs Support?forum.

Viewing 5 replies - 1 through 5 (of 5 total)
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