Forms submit stuck in spinning cycle and not sending

  • Resolved mhysteik

    (@mhysteik)


    4 years, 5 months ago

    I have 2 forms that I am using on my website one is a simple contact form, and the other is an online application.

    What appears to be happening is whenever the website has a plugin update, the form on the client end will not send and is stuck in the spinning circle.

    What else is happening is, when there are not any updates the form will stay in the spinning cycle until I clear the cache on my hosting site.

    What I did was add a auto updater plugin, but have still had to clear the cash on my hosting dash board.

    The next solution I am trying is to deactivate the cloudflare plugin to see if it is a problem with the cloudflare cache. If that is the case then I will let you know and then this lets us know that the weforms is not working with cloud flare

    Any would appreciate any insite on this. Other plugin I have is Litespeed.

    thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Harry Jackson

    (@harryjackson1221)

    Hello @mhysteik

    Sorry for the delay in responding!

    I did test your form with fake data so that I could use the browser console to determine what was causing the problem. It appears to be working fine at the moment. Were you able to resolve the issue on your own?

    Thanks, and have a great day!

    Plugin Support wvsupport

    (@wvsupport)

    Hi @mhysteik,

    We haven’t seen a response to this in quite some time and were able to successfully process a test submission, so we are going to mark it as resolved.

    Of course if this is still an issue please do not hesitate to reach back out and we will do our best to get it resolved!

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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