Forms rendering incorrectly

  • Resolved infinispark

    (@infinispark)


    5 years, 9 months ago

    Hi,

    I’m using forminator with material design setting and some conditional visibility fields. For some reason, the form does not display as it should. When i’m logged in to wordpress, the form displays as expected but when I use another browser or incognito, it doesn’t. It even displays all conditionally visible fields

    Could you please suggest some ideas so I can get a consistent look on all major browsers?

    I’m using the following plugins – Live composer, Ninja forms, Autoptimize, and some cache plugins that I feel are interfering but not sure.

    Any help is appreciated.

    Thanks,

    Hus

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Could be due to Autoptimize, try disabling Autoptimize on a per-request basis by adding ?ao_noptimize=1 to the URL.

    if the problem is not there at that point, some autoptimize (re-)configuration might be needed to fix this. there are troubleshooting tips and info on how to exclude in the AO FAQ.

    hope this helps debugging,
    frank (ao dev)

    Thread Starter infinispark

    (@infinispark)

    You were correct Frank, I tried the ?ao_noptimize=1 and it renders it correctly. How can I continue to use Autoptimize and not have this problem?

    Thanks

    you’ll probably have to exclude Forminator’s JS from JS optimization, have a look at the AO FAQ for info on how to exclude and troubleshoot ??

    Thread Starter infinispark

    (@infinispark)

    Thanks Frank. I’m still stuck. I tried deactivating and deleting autoptimize to start fresh, cleared all cache, but still the form doesn’t render properly. Even without autoptoize when I use the ?ao_noptimize=1, the forms renders as expected.

    Would you know why? Anything I can try?

    Thanks again for your help so far

    Ah, but I see you are also using WP Fastest Cache for CSS/ JS optimization (which also “listens” to ?ao_noptimize=1). Disable combination/ minification in WPFC and try again maybe.

    Disabling WPFC CSS/ JS optimization, turning AO back on with Forminator excluded will likely work.

    And for future reference; combining CSS/ JS optimization from different plugins can lead to unexpected results, so limit CSS/ JS optimization to one plugin to be safe.

Viewing 5 replies - 1 through 5 (of 5 total)
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