Forms not showing at all

  • Resolved Lord K

    (@finfree)


    5 years, 1 month ago

    Hi,
    there was an Update and since then no form is showing anymore.
    Please help! ??

    Thanks in advance!

    • This topic was modified 5 years, 1 month ago by Lord K.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @finfree,

    I hope you’re doing well!

    I’ve tested Forminator forms from my end and can’t replicate this issue. Please run a quick check for a conflict with another plugin or theme.

    Deactivate all other plugins, besides the Forminator and check if the forms are showing. If not, please test is the form will be shown with a default WordPress theme. If everything is well, activate one plugin at a time to find the one that causes this.

    Follow the steps from the flowchart:
    https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

    Please run this test on a staging site. If you have no staging site, please make sure to have a site’s backup before proceeding with this test, so the site could be restored if something will go wrong.

    Please let us know how it went!

    Kind regards,
    Nastia

    Thread Starter Lord K

    (@finfree)

    Thanks Nastia,
    I just found out, that this plugin caused the problem, thank you for your help!

    • This reply was modified 5 years, 1 month ago by Lord K.
Viewing 2 replies - 1 through 2 (of 2 total)
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