Forms Not Sending

  • Resolved harvestdesign2024

    (@harvestdesign2024)


    9 months, 1 week ago

    Email was working fine until a few days ago. We authenticated site w/host server and am surprised that this is an issue now.

    Email Source: Divi

    Mailer: Other SMTP

    SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: This message was classified as SPAM and may not be delivered

    SMTP code: 550

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @harvestdesign2024m,

    Thanks for reaching out.

    From the error message, it appears your emails are being rejected because they are classified as SPAM. Please kindly know that this isn’t caused by WP Mail SMTP but by your email server.

    If the emails were working fine until recently, then, perhaps, something has changed within your mail server that’s causing this.

    You can check this by sending a test email to the email address shown when you visit?https://www.mail-tester.com/??Please see here:?https://i.imgur.com/CoZaCaE.png

    After sending the test email, please click the button to?Check your score. (https://i.imgur.com/BCeJaq4.png) The report will show the reputation of your server and suggest what all needs to be fixed.

    You can also reach out to your email hosting provider to help resolve the issue.

    I hope this helps.

    Thanks ??

Viewing 1 replies (of 1 total)
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