Forms Failing To Get Filled In

What is the error message in the TXT file (first line)?

Mine started to give the same problem, showing an “Error generating PDF: API error at pdf-ninja.php:741”. I tried to re-upload the file but now even the Attach a PDF File Button it isn’t working, is doesn’t show up the window to upload the file.

Hi, the console shows this error when clicking on the upload button:

Uncaught TypeError: this.activateMode is not a function
at media-views.min.js?ver=5.2.4:1
at arrayEach (visual.js?ver=2.1.4:2002)
at Function.forEach (visual.js?ver=2.1.4:10828)
at N.d._createModes (media-views.min.js?ver=5.2.4:1)
at N.d.initialize (media-views.min.js?ver=5.2.4:1)
at N.d.initialize (media-views.min.js?ver=5.2.4:1)
at N.d.initialize (media-views.min.js?ver=5.2.4:1)
at N.d.b.View (backbone.min.js?ver=1.2.3:1)
at N.d.constructor (wp-backbone.min.js?ver=5.2.4:1)
at N.d.constructor (media-views.min.js?ver=5.2.4:1)

• This reply was modified 5 years, 1 month ago by l.oaks.

API error generally means there is an error in the back end which is either ambiguous (not clear whose fault it is), or there is some issue with the server itself. I looked at the logs and I see a number of errors which you guys may need to look into.

1. input PDF is not an acroform, so its fields were not filled
2. the.name.1.is.too.long.2.characters: 137

Here are possible solutions to the two above issues, respectively,

1. switch to using acroforms
2. open and re-save the file using a more standards compliant PDF editor

I don’t see any other issues. I will work on getting these two errors disambiguated.

• This reply was modified 5 years, 1 month ago by maximum.software.

Regarding the console error, what are you doing exactly when you are getting it?

Actually, the console error is happening because there is no PDF file selected to be uploaded/attached to the form (at the Form-tag Generator: PDF Form) because you cannot click on the field to select the PDF to be attached and then mapped, it is missing after I tried to replace a PDF file in the form. It’s just showing up now the “Attach a PDF File” button to send the command to upload the file (clicking on it without a selected PDF to attach gives this error)

• This reply was modified 5 years, 1 month ago by l.oaks.

up

There is no file selector available, so I can’t upload any pdf to map it to the form: Print Screen

• This reply was modified 5 years, 1 month ago by l.oaks.

What happens when you click on the “Attach a PDF file” button?

If the button doesn’t work, there might be a incompatible plugin installed. I would need to check your environment. If you don’t mind, send me your wp-admin login to admin at maximum dot software and I will debug this issue.

As a temporary solution, I recommend switching back to an older version of the plugin,
https://github.com/maximum-software/wpcf7-pdf-forms/archive/1.0.2.zip

Looks like the issue was caused by the ‘Contact Form 7 Skins’ plugin.