Forms do not load in backend

  • Resolved dagfari1980

    (@dagfari1980)


    1 month, 3 weeks ago

    Hello there,
    as my customer calls me twice every day I need to resolve this issue fast: Existing forms do not open if I need to change them and it is impossible to create new forms, I just see the icon turning for ever.
    I reoved the “fast cache” Plugin, reinstalled WPForms several times, force quit the browser, umpadet the Plugin but nothing brings back my forms to open. I have WPForms Plus.


    Please help asap!
    Babette

Viewing 1 replies (of 1 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    Hi Babette,

    Thanks for reaching out!

    Since you’re using the paid version of WPForms with a Plus license, could you please submit a support ticket through the WPForms account dashboard when you have a chance?

    Our support team will be able to take a closer look at your request and provide a solution as quickly as possible.

    Please note that we’re unable to respond to paid version questions here in the www.remarpro.com support forums for the free version, but we truly appreciate your understanding!

    Thanks!

Viewing 1 replies (of 1 total)
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