• Resolved ridan

    (@nouarraki)


    Hello everyone!

    My forminator form (with 1 dropdown) is showing, but it ignores the styling I set. For example, the submit button should be green.

    • HTTPS is good
    • No cache plugin
    • No plugins that could be the problem
    • WordPress update, theme (astra) updated
    • No extra CSS

    I checked other topics but did not found a solution. Please see the link to see the form (only for logged in users).

    Also, there is a space between the form field and the first option of the dropdown.

    • This topic was modified 1 year, 6 months ago by ridan.
    • This topic was modified 1 year, 6 months ago by ridan.
    • This topic was modified 1 year, 6 months ago by ridan.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @nouarraki

    I hope you are doing well today.

    Go to Forminator -> Settings -> Data -> File Upload Storage section -> set Custom and place this path:
    /wp-content/uploads/forminator/ and save.

    Please let us know if that helps in the first place.

    Kind Regards,
    Kris

    Thread Starter ridan

    (@nouarraki)

    Hi Kris,

    Thanks for your reply! Unfortunately it did not work.

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @nouarraki

    Thank you for resposne!

    I visited the page you linked to. I’m not sure if this is correct form (as you mentioned its for logged-in users only and it didn’t require any login) but I noticed two important issues there:

    1. There is a major syntax error in the page source code. There’s this code

    <html lang="en">
    	<head>
    		<title>hadjenumrahvergelijken.nl</title>
    		<meta name="XXXXX" content="XXXX" />
    	</head>
    	<body data-rsssl=1>
    		...
    	</body>
    </html>

    injected in the middle of the “header”, right inside the GTAG script. I’m not sure why it’s there but it definitely should not be there. I suppose you might have tried to insert some kind of verification codes there but that code is incorrect and incorrectly placed. You may need to review any manually added code snippets to sort that out.

    2. When browser is trying to fetch form style file it gets “ERR_NAME_NOT_RESOLVED” error. This error means that browser tried to fetch asset from a given URL but could not resolve the domain name. This can be a DNS issue but more likely it’s a matter of some sort of misconfiguration on site.

    In this case, the domain of the site is

    hadjenumrahvergelijken.nl

    but Forminator tries to fetch CSS from

    hadjenumrahvergelijken.nl10051_85aa10fed3ab4b830acc9f80e3ae5702

    That is related to how Forminator stores custom CSS but also means that there is some additional misconfiguration on the site.

    That being said, you have tried to set the option recommended by Kris previously, exactly as he suggested, right?

    /wp-content/uploads/forminator/

    If yes, please try following:

    – go to edit form in question
    – make a small change in its “Appearance” settings
    – update the form
    – clear all cache on site/server
    – test again

    If it still doesn’t solve that, do revert the “Forminator -> Settings -> Data -> File Upload Storage section” back to default, again clear all caches and let us know here so we could check the site and browser console errors again.

    Kind regards,
    Adam

    Thread Starter ridan

    (@nouarraki)

    Hi Adam,

    Thanks for your reply! I removed the strange verification code.

    I tried your steps, but it did not solve the issue unfortunately. The only thing that changes is the form design styling (fat, simple, etc.) but also that does not work properly. Colors do not work a all.

    When I enter the path Kris says, and I click save, and I refresh the path disappears. I do not know why. See screenshots attached.

    Do you have any more steps I can try?

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @nouarraki,

    When I enter the path Kris says, and I click save, and I refresh the path disappears. I do not know why. See screenshots attached.

    I’m afraid, I couldn’t find any screenshots attention, possible to re-share to ensure there isn’t anything missed?

    However, just to be sure did you also try switching back to “Default” under “Forminator -> Settings -> Data -> File Upload Storage section”.

    Asking specifically since we have noticed such issues getting resolved in either of these settings.

    I’m assuming you have already tried both ways and still have the same issue, just making sure the above step isn’t missed.

    Just to be sure, could you please check how it behaves if you temporarily disable all the plugins except Forminator and with a default WP theme?

    Does the above makes any difference? It would also be better to run the above test in a staging site, so that it would help in easily rule out the issue.

    Please do let us know how that goes.

    Best Regards,

    Nithin

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @nouarraki ,

    We haven’t heard from you for over a week now, so it looks like you no longer need our assistance.

    Feel free to re-open this topic if needed.

    Kind regards
    Kasia

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Forminator Style not working’ is closed to new replies.