Forminator radio buttons value not visible

Hi @wellybogs,

I hope you are doing well today!

Please try enabling “Load form using AJAX” and “Prevent page caching on form pages” options under Edit Form->Behavior->Rendering
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#rendering

If that does not help, please share an export of the form with us, so that we can check further.

You can find more info on how to export the form here : https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

After exporting, please share the code using a service such as https://pastebin.com or https://justpaste.it which is free to use.

Please always make sure to use such service to share the code and don’t post the code here directly as it will most likely be unusable.`

Kind regards,
Zafer

Thank you for your quick response.

I have changed the Behavior/Rendering settings as you suggested, but no change.

Here is the Form Export text https://justpaste.it/b21g3
Thankyou

• This reply was modified 1 year, 5 months ago by wellybogs.

Sorry, I have now created an account with JustPaste.it
Use this link https://justpaste.it/b21g3

Hi @wellybogs,

Thanks for sharing the from export, however, the form when compared present in your site URL with the given export looks different.

I don’t see any issue with the given form export when tested in my system.

Could we know how many total forms you have created via the plugin and what is the form ID of the form which you shared as an export?

The form ID added for the form under the /contact-us page is 369. Either the form added in your /contact-us page is different or the issue might be due to cache.

Is there any cache enabled on the website? If yes, please do check whether it makes any difference when the cache is cleared.

If the issue is still the same even after that then please do check how it behaves with all the plugins disabled except Forminator and with a default WP Theme.

Could you please check and let us know how that goes?

Best Regards,

Nithin

Hello Nithin,
I have changed the Contact Us form so that there are no Radio Button fields as it is for use by the public.
I have tried 5 different Themes 2019 to 2022, but the issues are still there.
Deactivated all plugins except for Forminator, no joy.
Cleared web hosting cache. now disabled.
I have created 2 new forms and published them on a new page.
https://www.splayers.co.uk/PLAYERS/radio_buttons1/
The first form has the Design Style set to [None] and kind of works, but will only display Horizontally and no spaces.
The second form is set to [Default]. No Button value is displayed, but the Buttons will display vertical and with correct spacing.
Export of first form (form ID 380) https://justpaste.it/cnv7n
Export of second form (form ID 389) https://justpaste.it/b5asb
It looks like the styling is being interfered with?

I have managed to get the Radio buttons to work by using the Design style of [None].
Added a CSS class [named my-radio-buttons] in the Additional CSS Classes from the Styling Tab.
I then customized the Theme’s Additional CSS section and added this;

.my-radio-buttons .forminator-radio {
layout:vertical;
float:left;
padding-right:20px

}
@media only screen and (max-width:782px) {

.forminator-row {

clear:both;

padding-top:5px;

}

}
The problem is that I don’t know CSS at all!
This is from Googling and copying code snippets.
Have a look at the Test 1 form
https://www.splayers.co.uk/PLAYERS/radio_buttons1/
If you could provide me with a good cascade set to display a Vertical set of Radio buttons I would be most grateful as a workaround.

Many Thanks.

Hi @wellybogs,

I was able to notice the issue on the URL shared in the above response and noticed a 500 internal error on the Forminator stylesheet URL. This is a known issue and is mostly related to some server configurations.

Would you be able to remove “Options -ExecCGI” from the /uploads/forminator/.htaccess file, if it exists? The following mu-plugin can also assist in preventing the rule from being added in the future.

<?php
add_filter( 'forminator_upload_root_htaccess_rules', 'wpmudev_remove_htaccess_rules', 10, 1 );
function wpmudev_remove_htaccess_rules( $rules ) {
if ( ! empty( $rules ) ) {
$rules = str_replace('Options -ExecCGI', '', $rules);
}
return $rules;
}

Below, you’ll find additional information on how to utilize mu-plugins.
https://wpmudev.com/docs/using-wordpress/installing-wordpress-plugins/#installing-mu-plugins

Must Use Plugins

Please let us know if it helps.

Kind Regards,
Nebu John

Hello Nebu John,
Doing what you suggested has worked!!!
Deleted the Options -ExecCGI line from the .htaccess file
and created a file named forminator.php and content in the mu-plugin folder.
Thanks all you guys that responded and helped.
I’ll close this thread after further tests and creating more folders that don’t throw up the same issue.
Thanks again.

I have tested the contact us form on Chrome, Edge and Safari.
All working correctly.
Thank you. I have found that Forminator is the only Free Form Builder plugin with all the field types that is needed for any website. Be it personal, Club or Commercial.
Thank you for resolving my issues.

Great!
Thank you for resolving the issues with my use of the Forminator plugin.