Forminator plugin clash with sureMEMBER plugin

Hi @graichura,

I could notice similar when tested, I’m bringing this further to our developers attention to check if there is any workaround that could be suggested.

However, please do note that the issue notice is more of a conflict within the SureMember plugin, so would highly recommend bringing this further to the plugin support’s attention so that they are aware of it and if they can provide a fix out of the box in such an instance.

Best Regards,

Nithin

Hi Nithin,

Your help to escalate this back to your dev team is greatly appreciated. Also, sureMEMBERS have offered their support to help remediate this clash between the plugins. So, if your dev team can provide a solution to fix, or advise alternatively what they need from sureMEMBERS to facilitate a resolution, sureMEMBERS should be able to respond accordingly.

All the best,
Gopesh

Hi @graichura

I’m afraid we don’t really have any specific suggestions for sureMEMBERS devs as we can’t really analyze their plugin. But if they are checking it and they’ll notice that there is something “unexpected” or “conflicting” aspect of Forminator code – if they’ll let us know, our developers will be happy to address it if possible.

Getting back to the workaround, could you try replacing the custom code previously given with this one?

<?php 
add_filter('option_active_plugins', function ($plugins) {
    global $pagenow;
    if ( is_admin() && ( $pagenow == 'user-edit.php' || $pagenow == 'profile.php' ) ) {
        unset( $plugins[ array_search( 'forminator/forminator.php', $plugins ) ] );
    }
    return $plugins;
});

It should additionally help with admin part of the issue too.

Best regards,
Adam

Hi Adam,

I updated the code in the staging site and it worked there.

When I copied the same code into the actual site smoothmind.com, and also after flushing the cache, clearing cookies, etc, I continue to get the same error as per screenshots:

https://drive.google.com/file/d/1pxtPvRBFpCnwB6gkYOeeMmGKmdj-cpuo/view?usp=sharing

https://drive.google.com/file/d/1uLawd03KuCjxcTCDDgTiXCZIb6hMluQ4/view?usp=sharing

Is there something different I need to do, in order to get your code working on the main site, rather than staging?

Thanks,
Gopesh

Hello @graichura ,

If you implemented code the same way to the live site and it is not working then it means there is a difference between staging and live.
I would suggest syncing live to staging again and then testing on staging. If after that code doesn’t work on the staging it will mean it’s conflicting with something.

Hi Kasia,

I spoke to my web host and found a way to sync back the code from the staging site update to production site and it now all seems to work ??

Thanks to you and the rest of the team for helping to resolve this – It’s greatly appreciated!

All the best,
Gopesh